- About NYC Health + Hospitals NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5
- Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents. From more than 600 Nursing Homes in New York, Coler ranks #10 in Newsweek’s Best Nursing Homes in New York 2026 ; earned a high-performance rating for Long
- Term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2026 ; and received a 2024 Silver Beacon Award for Memory Care. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 9:00 A.M – 5:00 P.M Duties & Responsibilities POSITION OVERVIEW: (Primary Purpose of Position) This position operates as supporting the Director in the strategic planning, coordination, and administrative oversight of all TR services, Chaplaincy, Volunteer, Library and Computer Lab, ensuring high-quality resident care and compliance with regulatory standards. A key aspect of this role is providing clinical supervision to staff and ensuring the consistent implementation of evidence-based programming. The role involves significant cross-functional duties, including financial management, HR assistance, and specialized vocational rehabilitation services for residents. In the Director's absence, the Coordinating Manager assumes full responsibility for departmental operations and administrative representation. SPAN OF CONTROL: (# and Type of Staff Directly Supervised in Collaboration with Director) TR Staff- 12 (Supervising Children’s Counselor
- 1, Activity Therapist III – 6, Activity Therapist II – 3, Community Liaison – 1, Rehab Tech
- 1)
(List in order of importance to role and time spent on function) Assist the Director in assessing, planning and coordinating the overall functioning of the Therapeutic Recreation Services, Volunteer Services, Chaplaincy, Computer Lab, Resident Library, Resident Gym Assist the Director in developing and implementing Policies & Procedures to assure compliance with regulatory agencies: NYSDOH Article 28. Provide assistance in recruiting, supervising, and evaluating Therapeutic Recreation staff as needed.
Supervises the office administration and office record keeping activities of the department. Attend committee/interdisciplinary/resident-oriented meetings as assigned to represent the Department. Assist the Director in conducting staff meetings/huddles and/or in services as needed on a weekly basis.
In the absence of the Director, may facilitate Staff meetings. Review facility-wide therapeutic recreation calendars, reviewing programming and recommending operational changes, if warranted, to meet the needs of the resident population. Can be assigned to generate or complete reports and memos as needed.
Lead program planning and program evaluation for the department Reviews staffing patterns, program evaluation, patient/resident satisfaction surveys, and clinical documentation for problem areas and makes recommendations to Director to implement changes. Initiates, monitors and evaluates the Performance Improvement program for the department. Assists the department staff in ordering and maintaining supplies or materials necessary for appropriate activity programming.
Assist the Director in seeking out new and innovative programs or resources that are applicable to the facility population and works closely with the Director in the implementation process. Assist the Director in assuring that all documentation and records such as monthly schedules, daily attendance, unit programs, initial assessments, progress notes, statistics, etc. are maintained in a timely fashion. Monitor Point Click Care to ensure that UDA’s and MDs are completed timely.
Works closely with the Director in developing and implement an appropriate budget, assisting in adjusting and modifying it to address the changing needs of the Department, Facility and Health and Hospital system. Assist the Director in implementing initiatives related to patient experience, resident’s satisfaction etc. Performs resident’s Computer Lab assessment and evaluation Allocates staff on basis of workload, space, and available equipment.
Conducts vocational and supportive counseling Formulates and implements short/long term treatment goals Participates in interdisciplinary meetings pertaining to resident’s care Provides orientation of Interns, High School students and Volunteers Makes suggestions in the development and implementation of departmental policies and procedures Prepares all required weekly and monthly reports/statistics Performs as Liaison with the Department of Special Education Responsible for recruitment, orientation, and placement services for residents to appropriate community services Provides crisis intervention and behavior modification for residents on Computer Lab program Acts as liaison between the Therapeutic Recreation Department and Community Agencies (ie., OPWDD)
1. Master’s degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and one (1) year of full-time experience in medically-oriented health care and medical support systems environment; or 2. Bachelor’s degree from an accredited college or university in disciplines listed in “1” above; and two(2)years of full-time experience in medically-oriented health care and medical support systems environment; or 3.
A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a Bachelor’s degree. Department Preferences Leadership and Supervision : Ability to lead, motivate, and manage a team of therapeutic recreation staff, volunteers, and student interns—strong supervisory skills for directing and evaluating performance.
Communication : Excellent written and verbal communication skills to effectively interact with residents, staff, families, and external stakeholders. Ability to convey complex information clearly and empathetically. Program Development and Evaluation : Strong skills in planning, designing, implementing, and evaluating therapeutic recreation programs that meet the individualized needs and goals of residents.
Organizational
Highly organized and able to manage multiple projects, calendars, and daily operational tasks effectively and efficiently. Problem Solving and Decision Making : Ability to assess situations, identify issues, and make sound decisions promptly. Cultural Competency : Understanding and respecting the diverse cultural and social backgrounds of residents and their families.
Technological Proficiency : Comfortable using essential office software (e.g., Microsoft Office) and specialized software for documentation, scheduling, and program management. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.