Full employer posting
To deliver excellent patient-centered care by ensuring the scheduling, financial, and communication process is complete for patients having major and minor operative procedures. Incumbent is responsible for verifying insurance coverage and benefits, obtaining prior authorizations, preparing, communicating and explaining estimates for multiple services prior to service, identifying and collecting prepayments, in-depth financial counseling and establishment of payment plans, obtaining sponsorship for uninsured, and updating demographic and financial data for UFHP and UF Health System.
Independently maintains surgical calendars, effectively manages utilization of scheduled OR time to maximize charges, prioritizes and posts surgical cases, and coordinates multiple special needs for each patient's operative experience to ensure successful outcomes. Participates as the key communicator in the planning, scheduling, communication and educating process between the physician, the patient, and the payor to produce a flawless process.
May be required to float to other practices or flex time, as needed, for staffing. Qualifications Minimum Education and Experience Requirements High school diploma or equivalent required. A minimum of three years of experience in business, finance, or a physician practice setting is required.
Working knowledge of CPT and ICD-9/ICD-10 diagnosis coding is required. A bachelor’s degree may substitute for two years of financial or physician office experience. An associate degree or equivalent coursework may substitute for one year of experience.
Experience with the EPIC system is preferred.
and Competencies The successful candidate must demonstrate excellent communication, organizational, and problem-solving skills. The ability to collect payments and discuss patients’ financial responsibilities in a professional, respectful, and courteous manner is essential. Strong multitasking, prioritization, and time-management skills are required, along with the ability to work effectively both independently and as part of a team.
Motor Vehicle Operator Designation None required. Licensure, Certification, and Registration None required.
About the role
To deliver excellent patient-centered care by ensuring the scheduling, financial, and communication process is complete for patients having major and minor operative procedures.