You’ll need
Education
✓Associates - Related Field
Bachelors - Marketing, Communications, Related Field preferred
Qualifications
✓Call Center, Customer Service - 2 years
✓Required specific skills also includes the ability to work with all social media platforms
Healthcare, Marketing, Public Relations, Social Media - 2 years preferred
Specific Skills preferred
Working with and managing social media platforms (Facebook, Twitter, Instagram, Yelp, etc.) preferred
Critical thinking skills preferred
Active listening/verbal and written communication skills preferred
Ability to multi-task between systems while communicating with the customer and documenting the account within the appropriate database preferred
MS Office (Word, Outlook, Excel) preferred
Ability to handle escalated concerns to resolve issues with professionalism and patience preferred
Ability to grasp operational concepts/objectives and follow routing procedures using appropriate judgment preferred
Able to type 40-45 WPM preferred
About the role
Responsible for both administrative and system marketing support, serves as the initial point of contact for all BayCare Health System marketing activities, physician referral efforts, and social media.
What you’ll do
Responsible for both administrativeResponsible for both administrative and system marketing support, serves as the initial point of contact for all BayCare Health System marketing activities, physician referral efforts, and social media