✓You’ll need

Education

✓High School Diploma/GED is required

Qualifications

✓Requires 0-3 years of relevant experience

✓Requires proficiency in Microsoft Office

✓Requires the ability to manage time effectively in a fast-paced environment

About the role

Determines the best method for problem resolution of basic issues, meeting patient/customer needs and organizational guidelines.

What you’ll do

Determines the best methodDetermines the best method for problem resolution of basic issues, meeting patient/customer needs and organizational guidelines

Collaborate with other departmentsCollaborate with other departments for issue resolutions as necessary

Accurately gathers and documentsAccurately gathers and documents patient/customer information and interactions for database recording and scheduling

Part time · Day We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day. SCHEDULE 7:30am
8pm 3
12's per month; one day MUST be a weekend WORK LOCATION Lafayette South & West side Urgent Care KEY RESPONSIBILITIES Responds to patient/customer inquiries via phone and email in a timely and professional manner. Determines the best method for problem resolution of basic issues, meeting patient/customer needs and organizational guidelines. Collaborate with other departments for issue resolutions as necessary. Accurately gathers and documents patient/customer information and interactions for database recording and scheduling. Processes orders, exchanges, and other service requests. Maintains professionalism and a positive attitude in all patient/customer interactions. REQUIREMENTS High School Diploma/GED is required. Requires 0
3 years of relevant experience. Requires proficiency in Microsoft Office. Requires the ability to manage time effectively in a fast-paced environment

Customer Service Representative I - PRN

About the role