You’ll need
Education
✓High school diploma or equivalent required.
✓Two (2) years experience in a position of similar complexity and responsibility required or equivalent college level course work.
Qualifications
✓Experience and/or training with computer applications required.
✓Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
✓Communication - Proficient communication skills in dealing with hospital employees, customers and external organizations. Ability to show tact and professionalism in dealing with a variety of people and to communicate and listen effectively in an appropriate and positive manner.
✓Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
✓Computer Literacy - Proficient computer skills in department applications.
✓Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
✓Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
Experience and/or training with medical terminology preferred.