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Mary Greeley Medical Center · Ames, IA

Desktop Engineer

TypeFull time
ScheduleDays
Experience1+ yrs pref.
EducationBachelor's pref.
PostedOct 19
✓You’ll need
Certifications
✓Associate degree in Computer Technology or related field or equivalent professional certification and experience
Epic device certification preferred
Microsoft Certification preferred
ITIL Certification preferred
Education
4 year degree in MIS, Computer Science, or other related area preferred
Qualifications
✓De-escalation training prior to performing direct patient care or within 90 days of hire
✓All clinical night staff routinely working between the hours of 2300-0700 that work in Acute Rehab, Med Tele, Med Surg, Birthways, PEDS, NICU, and Oncology AND all clinical staff that work in Nursing Support Team, Behavioral Health, ED, ICCU, and House Managers will be required to take the combative
✓Individuals less than 18 years old are excluded.
✓Positive and professional attitude
✓Superior system documentation skills
✓Strong interpersonal skills
✓Maintain stroke education per regulatory requirements.
✓Executes plans for Mobile Device Management of company owned iOS devices
✓Tests patches and upgrades and resolve issues prior to company-wide implementation
✓Colloborates to define specifications for hardware evaluation and selection of company hardware
✓Colloborates with team to manage printers and print management software for the organization
✓None Specified
One year of IT-related experience, preferably with experience using Microsoft administration toolsets preferred
Experience deploying and administering Windows OS and application packages preferred
Experience deploying and administering Apple iOS in a Windows environment preferred
Experience with Mobile Device Management (MDM) preferred
Experience with PowerShell or other scripting language preferred
Experience with Active Directory and GPO management preferred
Experience in a hospital information systems department preferred
Experience with thin/zero clients preferred
Experience with VMWare preferred
Experience with printer management and deployment service preferred
Mary Greeley Medical Center
74open roles
4support roles open in IA
31 miAmes to Des Moines
All 74 Mary Greeley jobs
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✓You’ll need
Certifications
✓Associate degree in Computer Technology or related field or equivalent professional certification and experience
Epic device certification preferred
Microsoft Certification preferred
ITIL Certification preferred
Education
4 year degree in MIS, Computer Science, or other related area preferred
Qualifications
✓De-escalation training prior to performing direct patient care or within 90 days of hire
✓All clinical night staff routinely working between the hours of 2300-0700 that work in Acute Rehab, Med Tele, Med Surg, Birthways, PEDS, NICU, and Oncology AND all clinical staff that work in Nursing Support Team, Behavioral Health, ED, ICCU, and House Managers will be required to take the combative
✓Individuals less than 18 years old are excluded.
✓Positive and professional attitude
✓Superior system documentation skills
✓Strong interpersonal skills
✓Maintain stroke education per regulatory requirements.
✓Executes plans for Mobile Device Management of company owned iOS devices
✓Tests patches and upgrades and resolve issues prior to company-wide implementation
✓Colloborates to define specifications for hardware evaluation and selection of company hardware
✓Colloborates with team to manage printers and print management software for the organization
✓None Specified
One year of IT-related experience, preferably with experience using Microsoft administration toolsets preferred
Experience deploying and administering Windows OS and application packages preferred
Experience deploying and administering Apple iOS in a Windows environment preferred
Experience with Mobile Device Management (MDM) preferred
Experience with PowerShell or other scripting language preferred
Experience with Active Directory and GPO management preferred
Experience in a hospital information systems department preferred
Experience with thin/zero clients preferred
Experience with VMWare preferred
Experience with printer management and deployment service preferred
Mary Greeley Medical Center
74open roles
4support roles open in IA
31 miAmes to Des Moines
All 74 Mary Greeley jobs
Want the next support job in Iowa by email?
Weekly, free, unsubscribe with one click.

Full employer posting

This position is responsible for supporting and co-designing the processes to deploy and maintain endpoint operations systems and applications. The candidate will assist in defining specifications for hardware evaluation and selection of company hardware and life cycle management. The candidate will work closely with the Service Desk team and provide second level support for the deployment process.

The ideal candidate must have experience with Microsoft and Apple operating systems and at least one scripting language. This position requires on-site presence and is not a remote position . Minimum

One year of IT-related experience, preferably with experience using Microsoft administration toolsets 100%

Unit Specific

Create, maintain, and deploy application install packages for delivery through a software distribution infrastructure(Ivanti/Airwatch/SCCM/Intune, etc.) Create, maintain, and deploy standard operating system deployments. Ownership of OS deployment process (Ivanti/MDT) Client management using GPO, Powershell, Ivanti, Airwatch, or other specific device management tools for endpoints Manage Office and related applications in a cloud environment, leveraging Microsoft-approved tools and processes.

Mobile Device Management of company-owned mobile devices Test patch and upgrade processes, resolving issues prior to company-wide implementation Provide second-level support to troubleshoot advanced endpoint issues. Define specifications and work with stakeholders to set standards for client hardware Work with vendors to develop pre-configured hardware delivery profiles. Identify and implement improvement opportunities spanning service delivery, user experience, security, etc.

Qualifications, Knowledge & Experience Required Qualifications (Including any licensure, certification, education): Associate degree in Computer Technology or related field or equivalent professional certification and experience De-escalation training prior to performing direct patient care or within 90 days of hire All clinical night staff routinely working between the hours of 2300-0700 that work in Acute Rehab, Med Tele, Med Surg, Birthways, PEDS, NICU, and Oncology AND all clinical staff that work in Nursing Support Team, Behavioral Health, ED, ICCU, and House Managers will be required to take the combative patient response team training within 90 days of hire and must maintain throughout employment.

Individuals less than 18 years old are excluded. Positive and professional attitude Superior system documentation skills Strong interpersonal skills Organizational

Maintain stroke education per regulatory requirements. Collaborates with Senior Desktop Engineer and system administrators to create, maintain, and deploy application install packages for delivery through a software distribution infrastructure (Ivanti/Airwatch/SCCM, etc.) Collaborates with Senior Desktop Engineer to facilitate automation of processes to enhance efficiencies Collaborates to create, maintain, and deploy standard desktop images (Windows) Collaborates to manage OS deployment processes (Ivanti/MDT/InTune) Manages clients using GPO, Powershell, Ivanti, Airwatch, or other specific device management tools for end points Manages Office 365 in a cloud environment leveraging Microsoft approved tools and processes Executes plans for Mobile Device Management of company owned iOS devices Tests patches and upgrades and resolve issues prior to company-wide implementation Provides second level support to troubleshoot advanced endpoint issues Colloborates to define specifications for hardware evaluation and selection of company hardware Colloborates with team to manage printers and print management software for the organization Identifies and implements improvement opportunities spanning service delivery, user experience, security, etc.

Participates in on-call rotation

4 year degree in MIS, Computer Science, or other related area Experience deploying and administering Windows OS and application packages Experience deploying and administering Apple iOS in a Windows environment Experience with Mobile Device Management (MDM) Experience with PowerShell or other scripting language Experience with Active Directory and GPO management Required Knowledge, Skills &

None Specified Preferred Knowledge, Skills &

Experience in a hospital information systems department Experience with thin/zero clients Experience with VMWare Experience with printer management and deployment service Epic device certification Microsoft Certification ITIL Certification

Day Shift · 8:00 a.m-5:00 p.m.

About the role

This position is responsible for supporting and co-designing the processes to deploy and maintain endpoint operations systems and applications. The candidate will assist in defining specifications for hardware evaluation and selection of company hardware and life cycle management. The candidate will work closely with the Service Desk team and provide second level support for the deployment process.