JOB TITLE PATIENT CARE TECHNICIAN JOB CODE 108, 109, 165 174, 175, 930 LABOR CODE C102DEPARTMENT OPERATIONS FLSA STATUS NON-EXEMPT EEO CODE 9REPORTS TO ADMINISTRATOR DATE (REVISION) JANUARY 2019 SUMMARYThe Patient Care Technician, under the direction and supervision of the Registered Nurse, assists with providing care and delegated activities of treatment to patients with renal failure. This position performs duties as assigned by the Charge Nurse and Registered Nurse.
AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned. GROWTH · Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Demonstrate effective use of supplies and staff labor hours. · Perform duties as assigned to meet the patient care or operational needs of the clinic.
OUTCOMES · Obtain blood samples for laboratory analysis as required to complete physician orders. · May reinforce patient education as needed under the direction of the Administrator or Registered Nurse. · Assist with program’s target goals for patient outcomes in accordance with quality patient care and Company goals. OPERATIONALREADINESS · Knowledge of and comply with applicable health care professionals practice act requirements. · Perform duties at all times under the supervision of a Charge Nurse and within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. · Use appropriate safety measures including personal protective equipment as necessary. · Clean, disinfect, and rinse dialysis machines in accordance with policy and procedures. · Prepare machines for hemodialysis treatments. · Verify/respond to visual and audio alarms on machines; troubleshoot machine alarms as appropriate. · Remove disposables and clean station after each treatment. · May be required to clean isolation room post treatment if applicable. · Be familiar with emergency equipment and all emergency operational procedures. · Obtain pre and post treatment weights of patients per protocols. · Safely initiate and terminate dialysis treatments per center protocol, and within scope of practice and as allowed by state regulations. · Monitor patients during dialysis treatments. · Mix acids and bicarbonate according to protocol. · Responsible for accurate documentation of information related to patient treatment. · Stock hemodialysis carts and helps maintain supply room. · Complete water testing on dialysis machine at the beginning of each treatment day and as directed by the Administrator.
Complete/document quality control logs throughout the day and after all treatments, as required. · Take vital signs per protocol during patient treatment and document on treatment record as required. PARTNERSHIPS · Report any significant information or change in patient condition to the Charge Nurse. · Report machine problems to Biomedical Technician and Administrator. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
STAFFDEVELOPMENT/RETENTION · Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure. · Assist with staff training as requested. · Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures. QUALIFICATIONS/REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:· High school graduate or equivalent. · CPR certification required within 90 days of hire or as required by the state. · Confirmation of ability to distinguish all primary colors. · Prefer a minimum of 3 months in dialysis healthcare or phlebotomy experience or CNA experience. · Must be certified under a State certification program or a national commercially available certification program as follows (see addendum for Patient Care Technician)- o Certification must be obtained within 18 months of hire date as Patient Care Technician.
Time employed as a Patient Care Technician prior to employment with USRC will count towards the 18-month deadline for certification, unless a gap in employment as a Patient Care Technician is more than 18 months. o Certification must be maintained as current and in good standing. · Successful completion of USRC training program approved by the Medical Director, including demonstrated competency, within 8 weeks of hire. · Successful completion of USRC training course in the theory and practice of hemodialysis within 8 weeks of hire. · Demonstrated working knowledge of the English language and ability to communicate verbally and in writing. · Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire. · Must be able to organize time and tasks well.
SUCCESSFUL COMPETENCY FACTORS:Use of the following
problem solving, analytical ability, effective communication, confidentiality. Interpersonal skills necessary to work with patients, staff, and all other individuals as required. Multi-task in an efficient, professional and calm manner.
SUPERVISORY
No supervisory responsibility. BUDGETARY
No budgetary responsibility. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
- .· Noise level in the typical work environment is moderate due to the number of staff in business office area and staff/patients/equipment in patient care areas. · Exposure to chemicals used within the facility (Renalin, Bleach and Acidified Concentrate; refer to MSDS for other chemicals used within the facility). · Exposure to blood and other potentially infectious materials (ongoing training provided for employee safety). PHYSICAL DEMANDSOccasional (1
- 33%) Frequent (34
- 66%) Constant (67
- 100%)Standing/Walking XSitting XTwisting XLifting/Carrying XPushing/Pulling XClimbing XBending/Stooping XFinger/Hand Dexterity; Grasp; Write, Typeand Manipulate Controls X LIFTING2
- 10 lbs X11
- 20 lbs X21
- 30 lbs X31
- 40 lbs X41
- 50 lbs X51 + lbs X ENVIRONMENTHot, cold, wet, surroundings XOutdoors XWith or near chemicals XNear radiation XBodily fluids and blood borne pathogens XAbility to express or exchange ideas XAbility to understand communication ofothers with or without adaptive devices. X ResponsibilitiesHow you will change livesAs a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.What you'll be doingPatient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required sta