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The Director of Maternal Child Services is responsible for the effective operations of their nursing service line in a manner that ensures patient safety, meets or exceeds national quality standards, and is responsive to the needs of the patients and their families. Responsible for the development, communication and implementation of a strategic plan to grow the program in breadth, and depth of services and optimization of current operations.
Leads and directs the service line creating a culture of high clinical and professional standards, family centered care and service to internal and external customers. Advocates for patients and families. Promotes patient engagement and ensure a consistently outstanding experience for patients.
Ensures practice that is ethical and in accordance with current practice standards. Collaborates with the Vice President of Nursing and other Leaders to manage nursing recruitment and retention. The Director of Maternal Child Services leads, coaches and mentors staff.
Works in close collaboration with other nursing Leaders to devise, implement, and maintain effective, evidence-based, and professional nursing practice. Responsibilities Provides overall direction and leadership for the provision of safe, effective and cost efficient patient care within the service area. Accountable for departmental outcomes and 24/7 operations of the department.
Provides tactical and strategic leadership including programmatic growth & development, implementation of new services and optimization of current operations. Establishes the service line vision and goals in collaboration with Administration, Medical Staff and the multidisciplinary clinical care team. Coordinates action plans and outcomes monitoring consistent with the overall strategic goals and imperatives.
Applies clinical and operational management skills to meet the established quality, patient satisfaction, and financial/operational goals of the department. Manages and directs patient care. Monitors safety of care including the administration of prescribed medication.
Monitors clinical documentation in the medical records to ensure completeness and accuracy and compliance with hospital and program standards. Monitors the nursing process utilization, ensuring timely completion of the nursing assessment and care plans as well as appropriateness of content. Ensures completion of patient’s multidisciplinary treatment plans.
Ensures adequate staffing for patient needs on a daily basis. Schedules staff based on patient acuity and defined staffing patterns. Monitors multidisciplinary team scope of practice, productivity of staff, use of time and the amount of work assigned.
Ensures that the productivity and staff work support the overall operational goals of the department. Maintains safe and therapeutic environment for patients and staff. Ensures practice that is ethical and in accordance with current practice standards.
Establishes and insures implementation of standards of safety and risk management for the departments. Monitors patient and family satisfaction for quality of services rendered. Investigates and takes appropriate action regarding complaints with patient care or other services.
Ensures patient needs are resolved through use of multidisciplinary team strategies. Leads and directs the financial management of the Service Line to ensure desired fiscal status while providing optimum clinical service. Develops departmental staffing, revenue and expense budgets and assumes direct responsibility for monitoring of labor and non-labor resources.
Innovates to develop and translates strategy and new business opportunities into operational reality. Coordinates activities of department with related activities of other departments to ensure efficiency and economy. Reviews financial data related to each admission and assures initial documentation is completed.
Leads business plan development process for new programs and services. Completes monitoring and prepares reports for leadership team and medical staff related to financial metrics on all aspects of the service line. Ensures the quality of patient care through continuous quality improvement activities.
Manages and improves service line activity along key performance metrics for related clinical sub-specialties including volume growth, patient satisfaction, access, quality measures, service line profitability, and staff and physician engagement scores. Monitors and reports outcomes of clinical and patient safety measures. Assumes responsibility for infection control monitoring and evaluation for department.
Creates a positive environment where employees can excel in the delivery of exceptional patient care and fosters employee participation, satisfaction and organizational commitment. Builds a learning environment that enables employees to realize their highest potential. Directs personnel management of the service line consistent with Nursing Services and Hospital philosophy, goals and policy.
Facilitates orientation of new employees regarding clinical components of the department. Facilitates formal and informal learning experiences for staff through identification of staff clinical needs. Conducts clinical department meetings and other communication means to disseminate information, discuss clinical plans, and outline new clinical goals and objectives Monitors supplies/equipment, ordering/repairing as required to ensure the quality of care and operational standard are maintained.
Ensures cost effectiveness in the use of supplies and forms. Performs all other duties as assigned by management within job scope. Qualifications Required
Bachelor's degree in nursing (BSN) Certifications and Licenses: Active FL RN License, Basic Life Support (BLS), ACLS, NRP, STABLE, AWHONN Basic, AWHONN Intermediate