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CoxHealth · Springfield, MO

Director Member Ed-Enrollment

TypeFull time
Schedule40 hrs/wk · Days
Experience10+ yrs
EducationHS diploma
PostedNov 11
✓You’ll need
Education
✓Bachelor’s Degree in Business Administration or a related field OR High School Diploma or equivalent AND 10 years' health care or insurance experience
Qualifications
✓At least 3 years’ customer service or related experience
✓Must be able to work effectively with staff, public and external agencies
✓Must have the ability to take initiative and to exercise good judgment and decision-making
✓Problem solving
✓Critical thinking, conflict management, negotiation and Personnel development
✓Effective and ongoing communication and collaboration with other department heads
+Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
CoxHealth
Nonprofit · Springfield, MO · 5 hospitals
522open roles
23administration roles open in MO
All 522 CoxHealth jobs
Want the next administration job in Missouri by email?
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Pay for this position
Pay not listed
Apply to CoxHealthContact Recruiter about this role
✓You’ll need
Education
✓Bachelor’s Degree in Business Administration or a related field OR High School Diploma or equivalent AND 10 years' health care or insurance experience
Qualifications
✓At least 3 years’ customer service or related experience
✓Must be able to work effectively with staff, public and external agencies
✓Must have the ability to take initiative and to exercise good judgment and decision-making
✓Problem solving
✓Critical thinking, conflict management, negotiation and Personnel development
✓Effective and ongoing communication and collaboration with other department heads
+Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
CoxHealth
Nonprofit · Springfield, MO · 5 hospitals
522open roles
23administration roles open in MO
All 522 CoxHealth jobs
Want the next administration job in Missouri by email?
Weekly, free, unsubscribe with one click.

Full employer posting

0 Hours: 7:00 am - 4:00 pm Work

Day Shift CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times.

Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth

The Director Member Ed-Enrollment is responsible for the direction, management and coordination of all aspects of Enrollment Services. Work closely with Group Administrators and Vendors to resolve member’s eligibility issues with Cox HealthPlans. Organizes and directs all enrollment processes for Cox HealthPlans to ensure Group Administrator satisfaction, accurate, and current enrollments in the Plan.

Works to develop and administer policies and procedures for the Enrollment Department of Cox HealthPlans. Accountable for the day-to-day operations of new groups, renewals and member’s records. Ensure customer service is met for both internal and external customers with timely processing of documents.

• Required: Bachelor’s Degree in Business Administration or a related field OR High School Diploma or equivalent AND 10 years' health care or insurance experience

• Required: At least 3 years’ customer service or related experience

  • Must be able to work effectively with staff, public and external agencies
  • Must have the ability to take initiative and to exercise good judgment and decision-making
  • Problem solving
  • Critical thinking, conflict management, negotiation and Personnel development
  • Effective and ongoing communication and collaboration with other department heads Licensure/Certification/Registration:
  • N/A