Director of Volunteer Services

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Director of Volunteer ServicesLocation: Dallas - HospitalAdditional Posting Details: Monday - Friday8:00 a.m. - 5:00 p.m.

Duties/ResponsibilitiesOversee the organizational operations of the Volunteer Services DepartmentSupport and supervise the Volunteer Services staff: educates, trains, and collaborates with staff on all projects; oversees the staff implementation of projects, and collaborates with Frisco LiaisonSupport the Volunteer Executive Committee: develop volunteer leadershipSupport the Wish List Committee fundraising, coordinate with the Development team regarding donated items, and manage the yearly process of grant requests and awardsDetermine volunteer recruitment initiatives and onboarding standards, and yearly volunteer training to meet Joint Commission requirementsOversee the weekly Volunteer NewsletterPrepare and monitor the department’s budgetOversee the volunteer recognition programsRequired Skills/AbilitiesExperience in volunteer management required, preferably in a healthcare or nonprofit settingStrong leadership skills with the ability to build and sustain volunteer programsExcellent communication, interpersonal, and relationship-building skillsKnowledge of hospital operations, patient services, and regulatory considerations related to volunteers preferredAbility to recruit, train, schedule, and supervise a diverse volunteer workforceStrong organizational and project management skills with attention to detailAbility to handle sensitive information with professionalism and confidentiality (HIPAA awareness preferred)Proficiency in Microsoft Office and volunteer management systems or scheduling softwareAbility to collaborate effectively with clinical and administrative leadership teamsStrong problem-solving skills and ability to work in a fast-paced healthcare environment