Division AVP of Patient Logistics

This position is incentive eligible. Introduction Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Division AVP of Patient Logistics with HCA Healthcare, you can be a manager in an organization that is devoted to giving!

Benefits HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Come join our team as a Division AVP of Patient Logistics. We care for our communities and employees!

HCA Hope Fund in fourteen years reached a historic milestone: 50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated 13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications GENERAL SUMMARY OF DUTIES: The AVP of Transfer Center is responsible for driving the transfer center strategy across the division through collaboration with division and hospital leaders, physicians, and key service line stakeholders; while holding direct oversight of all transfer center operations and key compliance and regulatory policies. Establishes a division focused strategy for movement and placement of patients into and out of HCA from a multitude of access points through processes that enable volume growth and competitive advantage.

In alignment with the Enterprise transfer strategy, acts as the liaison with referring facilities/vendors to facilitate clinical quality enhancements and process improvements for the betterment of patient care. Acts as a strategic growth partner to division and facility leadership demonstrating strong sense of ownership of all improvement efforts related to transfer/transport of patients and in select areas also leads centralized patient placement for the division.

Collaborates with division emergency preparedness and acts as the leader for any needed patient evacuation efforts in the event of emergent circumstances across the division or Enterprise. Provides leadership and direction in determining and accessing needed data and ensures ongoing reporting of identified metrics. Facilitates the resolution of issues and roadblocks to the progress of the initiative.

Establishes and executes regular systems for communicating the progress and results to stakeholders. This position serves as a primary customer lead to key stakeholders to identify issues and risks, to collect information for Division wide decision-making regarding transfer centers, to implement and influence change and to provide value-added services. SUPERVISOR: Vice President, National Transfer Centers SUPERVISES: Transfer Center Division Directors, Transfer Center Operations Directors, Transfer Center Financial Analysts DUTIES INCLUDE BUT ARE NOT LIMITED TO: Drives all aspects of the transfer initiative as the strategic leader developing, implementing, and tracking progress on key growth strategies into HCA through the Transfer Center Works with facility executive teams, medical and nursing leadership, and the Physician and Provider Relations team to promote volume growth and competitive advantage through development of differentiating strategies Through knowledge of the market, competitive landscape, and use of transfer center analytics; identifies and communicates potential business opportunities to division and hospital leaders for further growth Leads all Transfer Center operations including oversight of clinical processes, staff hiring, development, and training, as well as analytics support to Corporate/division/hospital leadership Analyzes all aspects of transfer and patient intake processes for potential improvement opportunities within both Transfer Center operations and hospital operations.

Designs and implements in collaboration with facility leaders processes, systems, procedures, and operational changes to increase efficiency and effectiveness Works with division and hospital management, departmental and interdepartmental staff and physicians in identifying operational opportunities and inefficiencies, assists in the development and evaluation of alternatives and solutions, and drives the establishment of action plans for improvement.

This includes in select centers the responsibilities and direct oversight with centralized patient placement through the Transfer Center Leads EMTALA and other compliance initiatives through staff training, consistent chart audits, and compliance reporting to hospital, division, and corporate when needed. Ensuring the Transfer Center is a safety net for our facilities with all aspects of EMTALA compliance Collaborates with division emergency preparedness and acts as the leader for any needed patient evacuation efforts in the event of emergent circumstances across the division or Enterprise Works in partnership with Division CFO and Management Engineers on the use of process improvement tools and techniques, analytical techniques, and statistical applications.

Serves as the division coordinator/facilitator of transfer/transport center initiatives. Assures that improvement processes are implemented and audited Presents Transfer Center strategic materials and initiative updates at Corporate, division, and key stakeholder meetings; including to key physician groups, hospital leadership teams, and other parties as needed Assists in the division/hospital strategies around patient throughput and patient flow processes.

In Transfer Centers where centralized patient placement is done, there will be higher level of responsibility and oversight Serves as the liaison/facilitator of communication with any vendors providing transfer/transport services regarding vision, specific goals and objectives for initiatives and guides the efforts of the vendor team toward these goals Develops and implements new transfer center functionality under the guidance of the VP of Transfer Centers, keeping in line with overall transfer initiative scope and responsibilities Promotes, educates, and holds employees responsible for providing excellent service to all customers; including patients, physicians, employees and leadership Identifies physician engagement needs and promotes physician involvement at multiple levels Provides recommendations on human resource policies that affect transfer center staff P ractice and adhere to the “Code of Co