‹ Back
WWAYPOINT
Baystate Health·Springfield, MA

Emergency Department Assistant- Emergency Department

Emergency / TraumaFull time
iPosting details
ScheduleFull time
ExperienceExperience in a Patient care setting preferred
SourceBaystate Health · posted Oct 5, 2026
✓Requirements
Qualifications
✓None
✓Must successfully complete orderly orientation program during 90-day orientation period
✓Strong Communication Skills
✓Strong teamwork skills
✓Knowledge of and ability to assist with emergency procedures
✓Critical thinking skills and judgment - identify patient/family members needs, assess the potential impact on patient/customer when making decisions, develop alternatives when the best course of action if not available
✓High level of service standards including use of empathy, listening skill and problem solving
✓Example: Introducing yourself and your role to the patients, identify needs of the patients/customers, project a positive manner, be able to deal successfully with challenging day to day interactions with families, visitors, patient and other team members
Experience in a Patient care setting preferred
+Baystate Health
SpringfieldMA · 25 mi to Hartford
Pay for this position
Employer-posted
$16.34 – $21.46/hr
Apply to Baystate HealthContact Recruiter about this role
✓You’ll need
Qualifications
✓None
✓Must successfully complete orderly orientation program during 90-day orientation period
✓Strong Communication Skills
✓Strong teamwork skills
✓Knowledge of and ability to assist with emergency procedures
✓Critical thinking skills and judgment - identify patient/family members needs, assess the potential impact on patient/customer when making decisions, develop alternatives when the best course of action if not available
✓High level of service standards including use of empathy, listening skill and problem solving
✓Example: Introducing yourself and your role to the patients, identify needs of the patients/customers, project a positive manner, be able to deal successfully with challenging day to day interactions with families, visitors, patient and other team members
Experience in a Patient care setting preferred
Want the next healthcare job in Massachusetts by email?
Weekly, free, unsubscribe with one click.

About the role