You’ll need
Certifications
✓Must have a valid Advanced EMD or EMD‐Q certification or obtain within six (6) months of employment.
✓Must have a current CPR certification.
✓Addendums are required for 0153 Nurse Leader, 0249 Registry RN, 0252 Registered Nurse, 0235 Advanced Registered Nurse, and 0236 Expert Registered Nurse.
Education
✓Must have high school diploma or GED.
Qualifications
✓Must have good verbal communication skills, including the ability to speak clearly and distinctly on the telephone and radio.
✓Must have good written communication skills.
✓Must have basic computer skills.
✓Must have ability to function effectively in stressful situations.
✓Must demonstrate proficiency in medical terms, conditions and procedures.
Recommend 3 years of experience as a paramedic or dispatcher; or 1 year of experience in a high call volume EMD dispatch center. Additional experience with critical care transport or air medical call taking dispatch and flight following are highly desired. preferred
About the role
Receives and efficiently processes incoming and outgoing emergency and non‐emergency pre‐hospital service requests in a timely manner. Utilizes system status management for appropriate dispatch and coordination of emergency medical resources for all Parkview Health pre‐hospital air and ground units. Provides medical information using protocol driven instructions.