EMS Manager, Transfer Center

The EMS Manager is responsible for providing daily operational leadership and oversight of ambulance services to ensure safe, efficient, and high-quality patient care. This position supervises Emergency Medical Technicians (EMTs) and Paramedics, ensuring appropriate staffing, operational readiness, regulatory compliance, and adherence to departmental policies and standards. The manager coordinates orientation and training of new associates, monitors licensure and certification requirements in collaboration with Human Resources, and maintains continuous survey readiness for the ambulance service.

This role provides field leadership during emergency responses, oversees non-emergent ambulance operations, supports performance management and employee development, and serves as the first level of supervisory accountability for operational and personnel matters. The Manager, Non-Emergency Transport works collaboratively with leadership to promote excellence in patient care, employee safety, and operational effectiveness

HIGH SCHOOL GRADUATE OR EQUIVALENT REQUIRED EMT OR PARAMEDIC WITH 5 YEARS EXPERIENCE EMS LEADERSHIP EXPERIENCE ABLE TO WORK ROTATING SCHEDULES TO ACCOMMODATE THE ROLE AND DEPARTMNENT Pre-Hospital Registered Nurse or Critical Care Paramedic-FP – C Preferred WHAT WE OFFER: Competitive Compensation Shift Differential Professional Development Supportive and Experienced Peers

Medical, Dental, and Vision offered after completion of introductory period Paid Time Off 403(b) retirement plan with company match Company Paid Short & Long Term disability coverage Company Paid and Voluntary Life Insurance Flex Spending Account Employee Assistance Program (EAP) Health & Wellness Programs