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WWAYPOINT
Powers Health · Munster, IN

Engagement Center Rep/Scheduler

TypeFull time
ScheduleDays
EducationHS diploma
PostedJul 28
✓You’ll need
Education
✓Completion of High School diploma or GED.
Qualifications
✓Knowledge of health insurance required; managed care preferred.
✓Strong customer service skills. Professional telephone etiquette, active listening skills and empathy toward others.
✓Must be able to work in a fast-paced environment and maintain productivity/quality goals.
✓Working knowledge of computers, internet access and ability to navigate within automated systems and software applications. Strong keyboarding skills.
✓Ability to maintain confidentiality of sensitive information.
✓Your Extraordinary Career Starts Here
Medical or business office education or training preferred.
1 or more related years’ experience with medical terminology and/or call center environment. Previous patient registration experience preferred.
Bilingual Spanish preferred.
+Benefits
Medical, dental and visionPaid time offTuition assistanceRetirement planLife and disability insuranceWellness and mental health resources
Powers Health
357open roles
49support roles open in IN
22 miMunster to Chicago
All 357 Powers Health jobsPowers Health pay scales
Want the next support job in Indiana by email?
Weekly, free, unsubscribe with one click.
Pay for this position
$16.25 – $22.25/hr
Sign-on bonus
Indiana support paymedian $15.57 – $19.58
$12/hrFloor 4% above the Indiana median floor$26/hr
Apply to Powers HealthContact Recruiter about this role

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✓You’ll need
Education
✓Completion of High School diploma or GED.
Qualifications
✓Knowledge of health insurance required; managed care preferred.
✓Strong customer service skills. Professional telephone etiquette, active listening skills and empathy toward others.
✓Must be able to work in a fast-paced environment and maintain productivity/quality goals.
✓Working knowledge of computers, internet access and ability to navigate within automated systems and software applications. Strong keyboarding skills.
✓Ability to maintain confidentiality of sensitive information.
✓Your Extraordinary Career Starts Here
Medical or business office education or training preferred.
1 or more related years’ experience with medical terminology and/or call center environment. Previous patient registration experience preferred.
Bilingual Spanish preferred.
+Benefits
Medical, dental and visionPaid time offTuition assistanceRetirement planLife and disability insuranceWellness and mental health resourcesEmployee discounts
Powers Health
357open roles
49support roles open in IN
22 miMunster to Chicago
All 357 Powers Health jobsPowers Health pay scales
Want the next support job in Indiana by email?
Weekly, free, unsubscribe with one click.

Full employer posting

Sign-on Bonus! Full-time with Benefits M-F 9-5:30

Answers incoming calls from patients and conducts outbound calls to patients with open medical orders to schedule basic test or procedure appointments. Refers advanced scheduling tests to Engagement Center Coordinator. E nsures that accurate patient information is collected to facilitate the pre-registration process and providing exceptional customer service to ensure quality and performance standards are achieved.

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Completion of High School diploma or GED. Medical or business office education or training preferred. 1 or more related years’ experience with medical terminology and/or call center environment. Previous patient registration experience preferred.

Knowledge of health insurance required; managed care preferred. Strong customer service skills. Professional telephone etiquette, active listening skills and empathy toward others.

Must be able to work in a fast-paced environment and maintain productivity/quality goals. Working knowledge of computers, internet access and ability to navigate within automated systems and software applications. Strong keyboarding skills.

Ability to maintain confidentiality of sensitive information. Bilingual Spanish preferred. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development.

In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health.

Apply today!

Days shift · M-F 9:00 am to 5:30 pm

About the role

Answers incoming calls from patients and conducts outbound calls to patients with open medical orders to schedule basic test or procedure appointments.