You’ll need
Certifications
✓Partner with cybersecurity and infrastructure teams to implement access controls, vulnerability remediation, certificate management, logging, backup, recovery, and business continuity requirements.
✓Microsoft certification in Azure, Microsoft 365, Windows Server, Power Platform, security, or a related discipline.
Education
✓Bachelor’s degree in information technology, computer science, management information systems, or a related field
Qualifications
✓equivalent relevant experience may be considered.
✓Five or more years of progressively responsible experience supporting, administering, integrating, and upgrading enterprise applications in complex environments.
✓Demonstrated experience leading or performing application upgrades, including planning, dependency assessment, testing, deployment, validation, issue resolution, and post-implementation support.
✓Strong knowledge of application lifecycle management, software release practices, environment management, vendor support models, and application retirement processes.
✓Experience supporting enterprise applications in a regulated or highly available environment.
✓Experience with application monitoring, automation, APIs, middleware, source control, deployment pipelines, and cloud platforms.
✓Familiarity with disaster recovery planning, high availability, data retention, audit requirements, and vendor risk management.
✓ITIL Foundation or equivalent service management training.
About the role
Administer, configure, monitor, maintain, and support assigned enterprise applications across production and nonproduction environments.
What you’ll do
Administer, configure, monitor, maintainAdminister, configure, monitor, maintain, and support assigned enterprise applications across production and nonproduction environments
Diagnose and resolve complexDiagnose and resolve complex application, integration, authentication, data, performance, and availability issues
Coordinate escalations with vendorsCoordinate escalations with vendors and internal teams as needed
Plan and execute applicationPlan and execute application upgrades, patches, service packs, releases, and configuration changes, including readiness assessment, dependency analysis, testing, deployment, validation, and rollback planning
Manage the complete applicationManage the complete application lifecycle, including evaluation, architecture review, implementation, transition to support, optimization, version currency, technical debt reduction, and decommissioning