Epic Patient Access Analyst

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Epic Patient Access AnalystLocation: Dallas - Shared ServicesAdditional Posting Details: Monday - Friday8:00am - 5:00pm with after-hours support for upgradesJob Description: Duties/ResponsibilitiesProvide regular status reports to management as requiredLead meetings as required and participate on committees as directedParticipate in customer discussion offering suggestions and recommendationsMaintain a positive image when dealing with deadlines and demanding, highly stressful situationsOrganize discovery sessions to identify the operational needs of the organizationMentor analysts dedicated to assigned applicationWork independently on all tasks, including but not limited to facilitation of both internal and external customer meetingsWork all levels of incidents and change orders independentlyAnalysis Functions:Analyze any customer-reported problems to determine corrective action and provide timely feedbackWork with all IT and Empower teams to identify appropriate solutions for various operational and technical needsIdentify the most appropriate methods for build and report distributionWork independently on all tasks, including but not limited to facilitation of both internal and external customer meetingsReporting Functions:Build and maintain Reporting Workbench reportsAnswer questions by interpreting data at a deeper level and providing actionable recommendationsDocumentation and Testing Functions:Ensure department documentation is at current levelsPreform application and integration testing for the assigned modulePerform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projectsInterpreting Workflows Functions:Understand and can analyze Epic workflowsAssist with translation of workflow based report requests to specific data points required for report developmentThird Party Applications Function:Support integration with third party applications, when applicableRequired Skills/AbilitiesHigh school diploma or equivalentOne or more Epic Certifications in Patient Access related applications - Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility (RTE)Candidates must live or be willing to relocate to the Dallas-Forth Worth metroplex