John Hopkins Health System is seeking a highly skilled Executive Director of Revenue Cycle Analytics & Innovation. This leader provides strategic leadership for revenue cycle operations across the organization, partnering closely with hospital CFOs, finance teams, and operational leaders to optimize financial performance. This collaborative and influential leader leverages analytics, business intelligence, and operational expertise to drive results, support revenue cycle leaders, evaluate vendor partnerships, and lead high-performing teams through change and growth.
Responsible for patient satisfaction, operational and financial performance improvement of revenue cycle areas, including driving ongoing strategy for successful RCM analytics to support overall business objectives. Develops strong relationships through excellent communication with internal and external customers gain a deep understanding of revenue cycle needs and creating performance improvement work plans, innovative solutions and automation for Revenue Cycle operations.
Develop and ensure the successful aggregation, analysis and publication of RCM performance and financial data to support strategic business objectives. Provides executive oversight for the development and analysis of financial, operational, and statistical reporting used to support enterprise revenue cycle strategy, executive decision-making, organizational performance management, and long-range financial planning. Leads departmental budget development and monitoring processes, establishes key performance metrics, and directs complex ad hoc analyses and strategic initiatives in support of organizational priorities.
Lead the analysis, design, implementation, and communication of system RCM improvement initiatives, using project management processes. Accountable for executive-level oversight of revenue cycle analytics and financial operations including report development, advanced data analysis and manipulation, budget modeling and file development, patient accounts receivable reserving methodologies, and other critical financial management functions to ensure data integrity, regulatory compliance, operational transparency, and informed strategic decision-making.
The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban Hospital, Sibley Memorial Hospital, The Johns Hopkins All Children’s Health System, Johns Hopkins Community Physicians, The Johns Hopkins Medical Services Corporation and Johns Hopkins Medical Management Corporation.
Bachelor's degree in healthcare administration, finance, business administration, or a related field (required) and Master's degree in healthcare administration, finance, business administration, or a related field (preferred) 10+ years of experience in revenue cycle management (required), including 5+ years of management experience with significant business impact (required) Depending on individual position assignment, additional certifications may be required Navigate rapidly changing situations — from evolving patient needs to technological advancements — by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.
Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy. Applies advanced technical knowledge to solve complex matters within a network function or across multiple business units. Makes decisions and recommendations on issues affecting a department or functional area.
Strong attention to detail and self-directed approach to consistently ensure data integrity and accuracy. Upholds ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff. Authority to direct and support employees’ daily work activities; has direct responsibility for hiring, termination, corrective action, and performance reviews.
Works seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals. Identifies control objectives for the designated function and implements cost-effective controls designed to meet those objectives. Makes independent decisions related to products, services, implementing new programs, and supporting technical/operational processes of a network or business unit.
Addresses problems that are highly varied, complex, and often non-recurring, requiring higher-management input and often determining new processes or procedures. Applies advanced understanding of discipline/specialization, prior supervisory experience, and advanced interpersonal and communication skills in back-end revenue cycle management. Develops and is accountable for the budget of a work department, office, or unit.
Leads business process improvement for the designated area. Performs cost–benefit analyses for the designated area. Advanced proficiency and experience using Microsoft Office (Excel, PowerPoint, Word, Outlook).
This is a fully remote position. You must reside in an approved or registered Johns Hopkins state in order to qualify. What Awaits You: Competitive pay and benefits that support you at every stage of your life and career.
Retirement plans with employer contributions to help you plan confidently for the future. Generous time off so you can unplug, recharge, and enjoy life outside of work. Access to world-class facilities and innovative technology that fuel your curiosity.
Endless opportunities to advance your career as part of the Johns Hopkins team Salary Range: Minimum 214,102.00/annually - Maximum 252,081.00/annually. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
The Hospital reserves the right to modify employee schedules as needed. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.