About the role
0 Weekends: No Benefit Eligible
Monday- Friday, between 7:00a-5:00p. If you’re energized by helping people feel supported from the moment they walk through the door, this role might be a great fit for you! As an Experience Specialist , you’ll play a key role in creating a smooth, welcoming, and supportive environment for patients and visitors.
This position provides front‑line assistance by greeting guests, guiding them to the appropriate departments, and helping with required paperwork to ensure an efficient visit . Why UnityPoint Health? At UnityPoint Health, you matter .
We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health.
Required
High School Diploma or equivalent
Previous customer service experience in a hospital or healthcare setting is preferred EEO/M/F/D/V