Financial Services Rep 1 - Hospital Billing

Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: HB Govt Billing-Collections Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift 1 Work

8 Hr (8:00:00 AM - 4:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

$17.63 - $24.91 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Medicare Hospital Billing Representative | Support Accurate Billing and Timely Reimbursement Rush is seeking a Medicare Hospital Billing Representative to support our revenue cycle operations by managing Medicare accounts receivable and resolving billing issues to secure timely, accurate reimbursement. In this role, you'll help reduce outstanding receivables, resolve claim discrepancies, and support the financial integrity of hospital billing operations.

You'll manage assigned accounts from follow-up through resolution, investigating claim edits, correcting billing errors, processing rebills and adjustments, and coordinating with internal departments to address charge or diagnosis discrepancies. You'll also respond to internal audits, monitor payer requirements and regulatory updates, maintain account documentation, and track progress to support productivity and reimbursement goals.

Success in this role requires strong attention to detail, analytical thinking, and the ability to manage multiple accounts independently while meeting established deadlines. You'll collaborate with revenue cycle colleagues, physician offices, and clinical departments to resolve billing questions, address payer issues, and improve account outcomes. Your work will help reduce accounts receivable aging, prevent avoidable denials, and support timely reimbursement.

What you'll bring: A high school diploma or GED and relevant healthcare billing experience, including knowledge of Medicare coverage and eligibility requirements, hospital billing processes, medical terminology, and patient financial matters. You'll also bring strong problem-solving, organizational, and communication skills, along with proficiency in Microsoft Office and the ability to manage account data and reporting accurately.

Experience with Epic Hospital Billing is preferred, as is familiarity with hospital billing systems and payer billing requirements. If you're detail-oriented, enjoy investigating billing issues, and want to contribute to accurate reimbursement and effective healthcare revenue cycle operations, explore this opportunity at Rush.

Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly. Follow up of claims to the appropriate payer for reimbursement: Work directly with various departments to insure the charges are properly credited and / or debited. Develop, manage, and maintain various electronic documents used to manage these projects.

Develop and report status of the project weekly. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.

Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes. Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements. Work within your team to insure the team has all related

. Develop, implement, & monitor system enhancements. Develop and communicate constructive feedback / issue solutions for problems as discovered.

Required Job

High School diploma or GED equivalent 1 year of experience. Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare. Able to enter and retrieve data within FSS0/ASF Familiar with Nebo's eCare billing editors such as Classic and CMS.

Strong familiarity with medical terminology and patient financial matters. Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information. Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.

Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments. Sound understanding of billing processes and eligibility requirements of private and governmental payers. Able to work independently.

Good time management skills and possess the ability to multi-task. Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts. Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.

Preferred Job

Prior experience using Epic for Hospital Billing. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.