Full employer posting
To deliver excellent patient centered service in a medical office setting by scheduling patient appointments, collecting co-payments / pre-payments / other payments, reviewing patient balances, entering charges promptly and accurately, processing referrals, and maintaining a comfortable wait experience for patients based on practice protocols and UF Health Physicians policies and procedures. Greets patients professionally and provides a patient friendly point of entry and / or exit.
May be required to float to other practices or flex time, as needed, for staffing. Qualifications Minimum Education and Experience Requirements High school diploma or equivalent required. At least one year of experience in financial services, business operations, physician office settings, or customer service required.
Two years of business, financial, or physician practice experience preferred. An associate degree or equivalent college coursework may substitute for the required one year of experience. Knowledge and experience validating patient demographics and insurance information required.
Familiarity with CPT and diagnosis coding preferred. Excellent customer service, interpersonal, and telephone communication skills required. Ability to collect patient payments professionally and courteously.
Strong organizational skills with the ability to multitask, prioritize responsibilities, and demonstrate initiative. Strong problem-solving skills and the ability to work effectively as part of a team are essential. Motor Vehicle Operator Designation None required.
Licensure/Certification/Registration None required.
About the role
Greets patients professionally and provides a patient friendly point of entry and / or exit.