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WWAYPOINT
Orlando Health · Zephyrhills, FL

Front Office Assistant - DHI / Zephyrhills

ScheduleMon–Thu · Days
Experience2+ yrs
EducationHS diploma
PostedOct 9
✓You’ll need
Education
✓Qualifications High School graduate or equivalent.
Qualifications
✓Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. Knowledge of ICD & CPT. Two (2) years’ experience in a medical office environment. updated: 10/09/2026
+Benefits
Medical, dental and visionPaid time offTuition assistancePaid parental leave
Orlando Health
Nonprofit · Orlando, FL · 5 hospitals
1,044open roles
50support roles open in FL
19 miZephyrhills to Lakeland
Want the next support job in Florida by email?
Weekly, free, unsubscribe with one click.
✓You’ll need
Education
✓Qualifications High School graduate or equivalent.
Qualifications
✓Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. Knowledge of ICD & CPT. Two (2) years’ experience in a medical office environment. updated: 10/09/2026
+Benefits
Medical, dental and visionPaid time offTuition assistancePaid parental leave
Orlando Health
Nonprofit · Orlando, FL · 5 hospitals
1,044open roles
50support roles open in FL
19 miZephyrhills to Lakeland
Want the next support job in Florida by email?
Weekly, free, unsubscribe with one click.

Full employer posting

Orlando Health Digestive Health Insitute Job Title: Medical Assistant Schedule Hours: Monday - Thursday 8:00am - 5:00pm & Friday 7:00am - 12pm Department: GI Location: 38135 Market Square Drive ZH Position Summary The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work? ✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. ✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs. ✅ Financial & Retirement – Up to 5% employer match on retirement contributions. ✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options. ✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures. Performs word processing and spreadsheet data.

Performs charge entry and cash handling. Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

Maintains compliance with all Orlando Health policies and procedures. Participates in Quality Assurance and Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.

Practices the efficient use of supplies. Maintains a clean, safe and organized office. Act as a Liaison to assist office billing service as requested.

Qualifications Qualifications High School graduate or equivalent. Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. Knowledge of ICD & CPT.

Two (2) years’ experience in a medical office environment. updated: 10/09/2026

About the role

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Participates in Quality Assurance and Quality Indicator activities as assigned.