How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.
We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day Overview The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice's operations.
The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers. Qualifications Required Minimum Education High school diploma or equivalent is Required Required Minimum Experience 2 years administrative front office experience in a physician practice or health care setting is Preferred Previous customer service experience is Required Required Minimum Skills Computer skills essential.
Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred. Knowledge of insurance filing and requirements. Strong verbal and written communication skills.
Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.