You’ll need
Education
✓High School Diploma or GED
✓Internal: Interacts extensively with hospital departments and to a lesser degree the Health Sciences Center.
Qualifications
✓+ 1 year of experience leading people and or processes, dealing with escalated customer relation matters, coordinating multiple projects simultaneously
✓Knowledge of print production and purchasing of printing services, including signage
✓Speak multiple language to include Spanish
✓Excellent communication skills, both verbally and in writing
✓Proficient computer user in Microsoft Office applications
✓Strong collaborator with a demonstrated success building and sustaining relationships
✓Interaction with Other Departments and Other Relationships
✓External: Interacts extensively with patients, visitors, and outside organizations visiting the health system.
✓Physical Capabilities
✓Typically requires standing and walking for extended periods.
✓Occasionally, sitting, lifting, and carrying up to 20 pounds.
✓Computer entry may be for extended periods.
✓This position requires the ability to communicate well with patients, family members, visitors, and staff, verbal communication is necessary to improve service delivery.
+3 years of experience working in public relations or customer service, preferably in healthcare preferred
Benefits
Flexible scheduling
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About the role
The Guest Services Coordinator will perform a variety of duties related to ensuring excellent customer service and patient relations satisfaction.