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Summa Western Reserve Hospital · Hospital WR · Cuyahoga Falls, OH

Guest Services Operator, PRN, 11pm - 7am

TypePart time
ScheduleNights
Experience1-2 yrs
EducationHS diploma
PostedJun 26
✓You’ll need
Education
✓High School Diploma or equivalent.
✓HS Diploma or Equivalent
Qualifications
✓Minimum of one to two years experience in a customer service or call center environment
✓Excellent oral communication and interpersonal skills.
✓Ability to operate the phone system, computer, and other related business equipment.
✓Must maintain confidentiality of patient, employee or financial records.
✓Schedule: 11pm-7am as needed, may include weekends and holidays
✓Staff must be able to work independently, one staff member working at a time so no lunch or break deducted, must take a working lunch.
experience in hospital or physician answering service preferred.
Proficiency in Microsoft Office products (Word, Excel, PowerPoint) preferred.
Summa Western Reserve Hospital
57open roles
All 57 Summa Western Reserve Hospital jobs
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✓You’ll need
Education
✓High School Diploma or equivalent.
✓HS Diploma or Equivalent
Qualifications
✓Minimum of one to two years experience in a customer service or call center environment
✓Excellent oral communication and interpersonal skills.
✓Ability to operate the phone system, computer, and other related business equipment.
✓Must maintain confidentiality of patient, employee or financial records.
✓Schedule: 11pm-7am as needed, may include weekends and holidays
✓Staff must be able to work independently, one staff member working at a time so no lunch or break deducted, must take a working lunch.
experience in hospital or physician answering service preferred.
Proficiency in Microsoft Office products (Word, Excel, PowerPoint) preferred.
Summa Western Reserve Hospital
57open roles
All 57 Summa Western Reserve Hospital jobs
Want the next healthcare job in Ohio by email?
Weekly, free, unsubscribe with one click.

Full employer posting

  • The Guest Relations Operator is a key point of contact for patients, families, visitors, and staff by providing exceptional telephone support, accurate call routing, and timely activation of hospital communication protocols. In addition to core operator duties, this role enhances the overall guest experience by offering helpful information and resources regarding hospital wayfinding, local hotels, restaurants, transportation options, and community resources. Education and Training High School Diploma or equivalent. Experience Minimum of one to two years experience in a customer service or call center environment; experience in hospital or physician answering service preferred. Other Skills, Competencies and Qualifications
  • Excellent oral communication and interpersonal skills.
  • Ability to operate the phone system, computer, and other related business equipment.
  • Must maintain confidentiality of patient, employee or financial records.
  • Proficiency in Microsoft Office products (Word, Excel, PowerPoint) preferred.

11pm-7am as needed, may include weekends and holidays Staff must be able to work independently, one staff member working at a time so no lunch or break deducted, must take a working lunch. Education HS Diploma or Equivalent (required)

About the role

The Guest Relations Operator is a key point of contact for patients, families, visitors, and staff by providing exceptional telephone support, accurate call routing, and timely activation of hospital communication protocols.