Full employer posting
The purpose of the Health Information Technician is to represent the Medical Records Department by performing exceptional quality customer service and overall support of the medical records file coordination in compliance with federal, state, local requirements, and accreditation, as well as according to hospital policy. Department Summary Qualifications High School diploma or equivalent. Experience in a Health Information Management Department is preferred.
Certification (CPC, COC, CIC) preferred. Preferred Cerner experience with HIM systems (Cerner Profile, Report Request, Message Center, Content 360, HNAUser, and Work Queue Manager). Knowledge of Dictation/Transcription, Release of Information and Coding.
Understanding of information systems and their impact to customers. Department Qualifications Skills Solid writing and computer skills (Excel, Word, PowerPoint, Access, Micorsoft TEAMS, Power BI, internet, Health Quest Medipac). Good time management skills.
Ability to manage multiple demands from a variety of constituents. Critical Thinker. Detail oriented.
Effective Communicator. Analytical problem-solving abilities. Comfortable speaking to large groups and presenting.
Ability to work independently or in a team environment. Department Skills Responsibilities & Expectations Assist both internal and external customers with exceptional customer service skills. Coordinate loose documentation: Verify loose documentation is part of the medical record.
Return documentation that does not belong in the medical record to the appropriate author, department, or disposal method according to hospital policy. File in proper patient’s chart. File in proper location of the chart.
Procurement of records/Offsite storage: Process records of expired patients. Perform data entry for accurate record filing and retrieval to offsite storage system. Purge records to offsite storage according to purge schedule.
Prepare records for destruction according to destruction schedule. Copy transfer charts. Process fax requests for information.
Provide notary services (continue in rotation). Chart Tracking system: Locate. File.
Retrieve. Out-guide. Produce labels for permanent folders.
Process transcription services STAT documentation for timely completion. Prepare chart list and retrieve charts for internal and external customers. Logging requests in MRO platform and process the following Release of Information (ROI) requests in a timely manner according to HIPAA regulations.
Determine records to be released by reviewing requestor information. STAT requests. Denial requests.
Audit requests. Escalate all internal/external customer issues to appropriate leadership that may delay the timely release of records. Prepping, Scanning, Indexing Prep and review documentation to be scanned.
Scan Documentation into EMR. Index scanned pages to the correct patient and account. Perform other duties as assigned.
Department Responsibilities & Expectations Working Conditions Saturday coverage is determined by a rotation schedule. Medical Records Department will be closed on Sunday’s and Aultman observed holidays. Lunch periods and all breaks must be coordinated with other Medical Records Technicians in section to always maintain adequate staffing.
Moderate physical activity requirements. Subject to frequent interruptions. Hazardous Exposure Category Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment.
The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way. Physical Addendum Demands Frequency Remarks Lifting 0-10 lbs Occasional 10-33% Lifting 10-20 lbs Occasional 10-33% Lifting 20-35 lbs Never Lifting 35-50 lbs Never Lifting 50-75 lbs Never Lifting 75-100 lbs Never Lifting over 100 lbs Never Forward Reaching Frequent 34-65% Overhead Reaching Occasional 10-33% Standing Occasional 10-33% Walking Occasional 10-33% Sitting Continuous 66% of the day Climbing Never Stairs/Ladder Occasional 10-33% Bending/Stooping Occasional 10-33% Twisting/Turning Frequent 34-65% Kneeling/Squatting Occasional 10-33% Crawling Never Pushing/Pulling 0-10 lbs Never Pushing/Pulling 10-20 lbs Never Pushing/Pulling 20-35 lbs Never Pushing/Pulling 35-50 lbs Never Pushing/Pulling 50-100 lbs Never Pushing/Pulling over 100 lbs Never Carrying 0-10 lbs Occasional 10-33% Carrying 10-20 lbs Occasional 10-33% Carrying 20-35 lbs Never Carrying 35-50 lbs Never Carrying 50-100 lbs Never Carrying over 100 lbs Never Grasping/repetitive sustained Frequent 34-65% Fine motor coordination Continuous 66% of the day Vision: Near/Far/Color Continuous 66% of the day Hearing: ordinary conversation/other Continuous 66% of the day
Day Shift · 8:30 - 5:00
About the role
Knowledge of Dictation/Transcription, Release of Information and Coding. Understanding of information systems and their impact to customers. Assist both internal and external customers with exceptional customer service skills.