You’ll need
Education
Associates degree or equivalent experience is preferred.
Qualifications
Specialized courses in Information Services are preferred.
Full employer posting
/RESPONSIBILITIES Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to appropriate support level.
Promotes the Health System's Guest Relations Policy. EDUCATION/EXPERIENCE Associates degree or equivalent experience is preferred. Specialized courses in Information Services are preferred.
About the role
Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to appropriate support level.