Home Care Rep Associate (Intake Clerk) - CareResource Hawaii (Full Time, 40, Day)

Starting

• $22.00/hour The starting pay displayed above may be higher commensurate with experience, or subject to the provisions of the applicable collective bargaining agreement. A member of The Queen's Health Systems family of healthcare companies, CareResource Hawaii is here to provide home-based healthcare services to our communities on O'ahu and Moloka'i. CareResource Hawaii is committed to providing the highest quality of care and service to our patients and clients in order to fulfill the intent of our royal founders, Queen Emma and King Kamehameha IV, of providing in perpetuity quality healthcare services to improve the well-being of Native Hawaiians and all of the people of Hawaii. We are dedicated to promoting independence and quality of life at home. Caring for our community at home with their 'ohana is our commitment. Responsibilities Effective Date: 10/24 I. JOB SUMMARY/RESPONSIBILITIES:
• The Home Care Representative Associate (HCRA) assists the Home Care Representatives to facilitate referrals for Medicare Certified home health services to ensure appropriate continuity of patient care through the expert utilization of the document management system and electronic medical record systems.
• The HCRA collaborates and assists our internal and external customers to provide a comprehensive referral for the clinicians. The HCRA assists with office/clinic referrals as needed and as appropriate. II. TYPICAL PHYSICAL DEMANDS:
• Sitting, finger dexterity, seeing, hearing, speaking.
• Constant: reaching above, at and below shoulders; repetitive arm/hand motion and frequent gripping of objects.
• Frequent: standing, walking, stooping/bending, and twisting body.
• Occasional: lifting and carrying weight up to 35 pounds, pushing/pulling 3.5 pounds of force. III. TYPICAL WORKING CONDITIONS:
• Not subjected to adverse environmental conditions. IV.

A. EDUCATION/CERTIFICATION AND

• High school diploma or equivalent, and/or higher education including certification(s) in healthcare or medical assisting programs. B.

• Experience working in a health care environment.
• Prior office experience, answering telephones, operating office equipment and contact with people.
• Two (2) years work experience in a healthcare office environment preferred.
• One (1) year work experience in a home care organization preferred.
• Experience to demonstrate:
• Ability to operate various office equipment such as computers, calculator, copier facsimile, and shredder.
• Ability to establish and maintain effective working relationships with clients, staff, and the public.
• Ability to communicate effectively in English, both orally and in writing. Equal Employment Opportunity Equal Opportunity Employer / Disability / Vet