Departmental Overview Compensation/Benefits $14.29-$23.34/hr. depending on previous work experience. Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement Job Summary Job Summary Receives and responds to inquiries and orders from physicians, patients, and other referral sources.
Answers incoming calls. Initiate order intake for walk-in patients. Close out each day's activities through the store front.
Knowledgeable of products and services. Inventory and Tracking Responsibilities. Provides excellent customer service to all patients, guests and family members.
After Hours Call Trans filling and Deliveries Patient and family equipment education Home Safety Assessments Performs all functions necessary to register patients Performs patient test order entry Compiles and audits for accuracy registration information and forwards to patient accounts and medical records Instructs patients and other personnel on the proper procedure for equipment storage, billing and transport requirements.
Qualifications Education High School Diploma or Equivalent GED Experience Two years of experience in customer service. Two years Home Medical Equipment Billing experience preferred. Computer, communication, office equipment, and data entry skills required.
Medical accounts billing experience desirable. Schedule M-F Work Shift Day Position Type Regular Full Time