Hospital Unit Secretary facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions. Responsibilities Prepares & maintains medical record: All pages are labeled. Places all forms, clinical reports & returning diagnostic studies accurately and timely.
Copies appropriate sections and thins / breaks down charts as needed. Thinned charts are either sent to medical records or transferred with the patient to another area of care as appropriate. Flags unsigned forms for signature, date, time.
Follows up to ensure completion. Performs document scanning into electronic documentation management. Maintains and updates bed tracking system to accurately reflect patient status in a timely manner.
Transfers and discharges patients in computer system. Updates unit census per entity standard. Enters patient or unit charges.
Ensures computer census accuracy at the beginning, with transfers and end of each shift. Computer Physician Order Management
Print forms. For consults documents: telephone called, date, time and the name of person spoken to. Ensures accuracy of patient status, i. e. observation, inpatient, telemetry, etc.
Unit Operation: Assists nurse with patient's requests as needed. Assists in transport of supplies and specimens. May assist in the delivery of meal trays, nourishments and in the completion of the menus if applicable.
Obtains updated OR schedule daily. Maintains cleanliness of unit and nurse station. Serves as a frontline ambassador.
Greets all visitors to unit. Answers patient call system and telephones. Delivers message to the appropriate person.
Maintains a working knowledge of printers and other clerical equipment used to perform job. Reports malfunctioning/tags broken equipment. Tracks equipment per unit/entity standard.
Assists with materials management, including ordering supplies, forms, floor stock, etc. Orients new employees to the job. Assist in collection and storage of patient belongings.
HUS staff in certain units may verify active diet orders with RN, as needed. HUS staff in certain units may assist with discharge and transfer of patients as needed. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
Performs all other related job duties as assigned. BH Unit specific criteria: Hospital Unit Secretaries in BH are not required to transport patients, assist with discharge and do not verify diet orders. Experience Generally requires 0 to 3 years of related experience.
Education High School diploma is required. Credentials American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment. Unit Specific Certification: Hospital Unit Secretaries working in any unit at BH are not required to have a Basic Life Support (BLS) certification.
Day Job