JOB SUMMARY/PURPOSE Assists Environmental Services leadership with the training of employees, departmental records maintenance, and quality assurance inspections. Helps to ensure employees clean and sanitize hospital and clinic building areas following established policies and procedures to maintain the environment in an orderly and sanitary condition. Moves furniture, equipment, and supplies in and around hospital department/buildings.
DEPARTMENT DESCRIPTION Environmental Services provides a professional, clean, safe, and sanitary environment for Samaritan Health Services in support of the health care mission. Services including cleaning and floor/carpet care, repairs, loans of tables/chairs and equipment, custodial services, linen distribution and waste removal. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent preferred.
One (1) of the following required: One (1) year experience in a custodial/janitorial/housekeeping position. Six (6) months leadership experience. Leadership experience in a related area preferred.
Experience and/or training in cleaning techniques and procedures and applying knowledge in the areas of: Infection Control, aseptic cleaning and use/care of floor care machines required. LCH Environmental Services: Employee must have a valid driver's license and auto liability/property damage insurance as required by law and must maintain their vehicle in good working order. If the employee is driving SHS vehicles, then successful completion of Drivers Privileges for SHS Vehicles application process required.
KNOWLEDGE/SKILLS/ABILITIES Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Team Building - Ability to work, function and communicate on a multi-disciplinary team.
Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions. Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues.
Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
Stress Tolerance and Self Control - Ability to maintain patience and composure, control emotions, set clear boundaries and moderate high stress, difficult situations. Ability to respond quickly and appropriately and to adjust actions as needed to best meet the needs of the department and facility. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 – 100% of the time) LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs LIFT (Overhead: 54" and above) 20 - 40 Lbs KNEEL (on knees) SIT CLIMB - STAIRS CLIMB – LADDER LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs LIFT (Knee to chest: 24"-54") 0 – 20 Lbs CARRY 2-handed, 0 - 20 pounds SQUAT Static (hold >30 sec) SQUAT Repetitive ROTATE TRUNK Sitting ENTER & EXIT VEHICLE/MACHINERY STAND WALK - INCLINE LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs LIFT (Knee to chest: 24"-54") 40 - 60 Lbs LIFT (Overhead: 54" and above) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds BEND FORWARD at waist REACH - Forward REACH - Upward PINCH Fingers GRASP Hand/Fist PUSH (40 - 60 pounds force) PULL (40 - 60 pounds force) WALK – LEVEL SURFACE ROTATE TRUNK Standing MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PUSH (0 - 20 pounds force) PULL (0 - 20 pounds force)