IHBT Team Lead

The IHBT Team Lead provides ongoing evaluation, assessment, and treatment to children, adolescents and families in need of IHBT services, coordinates and supervises the assigned IHBT team member. Direct services are provided primarily in the client’s home or community. The Team Lead works closely with clients, their families, other IHBT team members, IHBT clinical supervisory staff, and community agencies, building mutually respectful partnerships that help clients and families gain the skills and confidence to address the issues and problems they face.

The position requires working knowledge of, and adherence to, IHBT service provision and requirements as defined by the Case Western fidelity model. Responsibilities include monitoring team caseload size; implementing services from a system of care perspective as defined by Case Western; creating individualized safety plans; determining the appropriate quantity of services based on clinical necessity; monitoring treatment duration and clinical outcomes; and providing crisis response availability.

Ongoing leadership responsibilities include supervising team members, implementing Individualized Care Plans and all clinical interventions, managing productivity, and managing the team’s daily and weekly schedule. The Team Lead is expected to be on-call 24 hours a day for crisis response.

Clinical / Technical Skills (40% of performance review) Works directly with the clinical supervisor to review new intakes and appropriateness for IHBT Services. Assesses strengths, weaknesses and presenting problems through ongoing completion of assessment tools with clients and family. Uses assessment information to develop a clinical profile and updates to the Individualized Plan of Care.

Develops transition plans and follow-up with clients after any unplanned discharges to inquire on their status and/or if they are in need of additional services. Ensures that therapeutic interactions are sensitive to and in accordance with the family’s cultural needs and interests. Provides information to the person-served or patient and family regarding their rights, services, and the formal grievance process as needed.

Ensures necessary forms and/or documents for admission are completed within the required regulatory and/or SUN policy timeframe. Documents in person-served records in accordance with Service Records Requirements, Medicaid/IHBT guidelines. Ensures that all data from all members of the team is entered into the health information management system and is accurate, complete, and entered in a timely manner (generally within 48 hours of service).

Applies principles of IHBT evidenced-based practice and ensures team members maintain fidelity to the treatment model. Counsels’ family members to assist in understanding and supporting clients. Monitors, evaluates and clients progress according to goals in the Individualized Plan of Care.

Ensures that treatment is based on strengths, needs, abilities, and preferences. In conjunction with the team, develops a comprehensive crisis plan. Reviews and modifies the crisis plan as needed.

Is available 24 hours a day, seven days a week to handle emergencies. Ensures appropriate documentation and notifications take place following all crisis situations. Ensures that Utilization Management and authorization requirements are met and documentation is complete.

Ensures that correct billing codes are documented and submits accurate billing information in a timely manner. Ensures all Medicaid/insurance information is obtained and submitted to the Corporate Office billing personnel so services can be billed. Responsible for meeting productivity requirements.

Reviews all billing of services provided in the information management system, ensures that all services are accounted for and billed properly. Ensure all required billing elements are in place prior to providing services. Ensures Team provides services that are authorized and billable according to service definition.

Conducts weekly meetings with IHBT team to provide supervision, monitor implementation of the Individualized Plan of Care, manage productivity, and monitor the overall performance of the team. Ensures team members/QBHSs meet the requirements as set forth in the service definition for IHBT and the Ohio Administrative Code. Monitors the team to family ratio to ensure compliance with Medicaid service definition requirements.

Reviews documentation of team members and ensures all notes are submitted within a timely manner, meet Medicaid requirements, and address the goals as written in the Individualized Plan of Care. Ensures notes are reviewed and approved in a timely manner. Ensures accountability within the Fraud and Abuse framework and is responsible for reporting suspected infractions.

Perform other duties as assigned Safety (15% of performance review) Strives to create a safe, healing environment for patients and family members Follows all safety rules while on the job. Reports “near misses”, as well as errors and accidents promptly. Corrects minor safety hazards.

Communicates with peers and management regarding any hazards identified in the environment. Attends all required safety programs and understands responsibilities related to general, department, and job specific safety. Participates in quality projects, as assigned, and supports quality initiatives.

Supports and maintains a culture of safety and quality. Teamwork (15% of performance review) Works well with others in a spirit of teamwork and cooperation. Responds willingly to colleagues and serves as an active part of the hospital team.

Builds collaborative relationships with patients, families, and staff.. The ability to retrieve, communicate, and present data and information both verbally and in writing as required Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word. Demonstrates adequate skills in all forms of communication.

Adheres to the Standards of Behavior Integrity (15% of performance review) Strives to always do the right thing for the patient, coworkers, and the hospital Adheres to established standards, policies, procedures, protocols, and laws. Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence. Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.

Completes required trainings within defined time periods, as established by

, policies, or hospital leadership Exemplifies professionalism through good attendance and positive attitude, at all times. Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws. Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion (15% of performance review) Demonstrates accountability for ensuring the highest quality patient care for patients. Willingness to be accepting of those in need, and to extend a helping hand Desire to go above and beyond for others Understanding and accepting cultural diversity and differences Qualifications Education Required: Master’s Degree in a human service field and current, unencumbered licensure by the State of Ohio.

CPR and hospital-selected de-escalation technique certification. Maintains education and development appropriate for position. Experience Required: At least one year of experience providing community-based behavioral health care

Days

Masters