Full-Time Days 7am-3:30pm Monday, Tuesday, Thursday, Friday Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Radiology Staff Office Assistant Job Summary and Qualifications As a Staff Assistant you will p rovide administrative / secretarial support to the department, staff and physicians that may interact with the Imaging Services Department .
Responsibilities include clerical support , telephone reception, patient registration and other duties as assigned. Promotes customer service initiatives. Participates in Performance Improvement activities to ensure continuous Quality Improvement.
Maintains appropriate awareness when engaging with patients, visitors, co- workers and all other customers. Promotes a supportive, team -work oriented environment. Fulfills departmental responsibilities with the long-range plan, mission, vision and values of H endersonville Medical Center
in this role: Has initial contact with patients entering the department; conducts front office activities such as greeting patients, answering phones in a timely manner and directing patients to correct person; answers public inquiries appropriately; demonstrates age appropriate communication. P rovides excellent customer service. Copy insurance information and ID if needed.
Acquires physician order and other information from office . Monitors patient wait time. Complies with HIPPA.
Proficient use of Expanse , PACS Cube, PACS and general working know ledge of Windows-based systems; r esearches patient information either through PACS, Expanse , Legacy System or calling physician office s . Assist with mailing and or power sharing patient’s reports, films, or CDs and document release appropriately. Performs functions as assigned to open and close the department waiting areas.
Registers patients as needed and appropriate . Reviews written order s for accuracy; a ccurately enters orders in Expanse . Distributes and collects patient history form; p rint reports as needed.
Contact outside facilities for release of prior studies when needed. Contact patients as necessary. Makes and accepts deliveries to and from the Mailroom, Materials Management and other places as needed.
S can patient information into PACS as appropriate . Run next day’s schedule and other duties as assigned . Transports patients.
in this role: Relevant
Previous experience in a fast-paced medical setting, healthcare environment, or imaging department is strongly preferred Abilities: Strong organizational skills & ability to multi-task
BLS (Basic Life Support) certification or obtained within 30 days of hire date Technical
Proficiency in basic computer skills Communication: Exceptional interpersonal skills to successfully interact with patients, physicians, and vendors Professional Drive: A genuine passion for imaging technology and a strong desire to grow professionally within the field Compatibility: Outgoing & warm personality. Thrives in fast-paced environment. Ability to remain calm & compassionate in stressful encounters.
Benefits TriStar Hendersonville Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location.
TriStar Hendersonville Medical Center is a 159-bed facility providing quality healthcare to Sumner and surrounding counties for more than 45 years. The facility is the first Accredited Chest Pain Center in Sumner County, a Certified Primary Stroke Center and a designated Level III Trauma Center. The Birth Center at TriStar Hendersonville features a six-bed Neonatal Intensive Care Unit (NICU), spacious maternity suites and a lactation boutique for inpatient and outpatient breastfeeding services.
TriStar Hendersonville also offers emergency services, cardiology, neurology, orthopedic, surgical and wound care services. In addition to its main hospital campus, other affiliates include TriStar Women’s Imaging Hendersonville, The Outpatient Center at Hendersonville, TriStar Portland ER and TriStar Portland Diagnostic Center. In 2022, the hospital was named the first Innovation Hub of HCA Healthcare and Digital Transformation and Innovation (DT&I).
The Innovation Hub is a hospital location dedicated to collaborative design and the development of solutions designed to benefit patients and care team members across HCA Healthcare. Innovation Hubs are central to HCA Healthcare’s commitment to human-centered, clinically-led innovation. They serve as real-life environments for understanding current state friction points, testing, refining, and integrating digital AI solutions to impact how we provide care.
This unique environment brings together care teams, administrators, data scientists and technologists to create solutions that will have lasting impact for HCA Healthcare. Learn more about HCA Healthcare and DT&I . HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Radiology Staff Office Assistant opening.
We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.