You’ll need
Certifications
ITIL Foundation Certification preferred
Project Management Professional (PMP) preferred
Certified Associate in Project Management (CAPM) preferred
Epic Certification or proficiency in assigned applications preferred
Certified Scrum Master (CSM) or equivalent Agile certification. preferred
DevOps Foundation, Release Management, or Change Management certification preferred
Understanding of software development lifecycle (SDLC), testing practices, and quality assurance frameworks. preferred
Education
✓Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business Information Systems, Engineering, or related field
✓or equivalent combination of education and experience required
Qualifications
✓7+ years of experience in Information Systems, Application Services, Release Management, Environment Management, Quality Assurance, System Implementation, or IT Operations
✓3+ years of experience leading enterprise-wide release coordination, environment governance, change governance, or production readiness activities
✓Experience coordinating cross-functional teams across application, infrastructure, security, testing, integration, and business stakeholder groups
✓Healthcare IT experience supporting clinical and business applications.
✓Experience supporting Epic, ERP Cloud, STAFF SCHEDULING AND TIMEKEEPING, ServiceNow, or comparable enterprise platforms
✓Experience with ITIL-based Change, Release, and Environment Management practices
✓Experience leading enterprise software upgrades, platform releases, and production deployments
✓Knowledge of healthcare operations, clinical workflows, and regulatory requirements including HIPAA.
✓Ability to evaluate release readiness, deployment risks, and production support requirements.
Experience supporting complex enterprise systems in a regulated environment, preferred
Demonstrated knowledge of release management, environment management, production readiness, and system deployment practices. preferred
Working knowledge of IT service management (ITSM), change governance, incident management, and operational support processes. preferred
Strong risk assessment, mitigation planning, and operational decision-making skills. preferred
Benefits
Medical, dental and visionPaid time offTuition assistanceEmployee discounts
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About the role
The Environment and Quality Release Manager is responsible for governing enterprise application environments, release management processes, quality standards, deployment readiness, and production stability across enterprise business and clinical platforms, including Epic, ERP, Staffing Scheduling and Timekeeping, ServiceNow, and future enterprise business and clinical systems.