Inpatient Transport Dispatcher (Part-time, Day shift)

The Inpatient Transport Dispatcher coordinates and dispatches patient transportation requests throughout the hospital to support timely, safe, and efficient movement of patients between departments and designated locations. The dispatcher serves as the central point of communication between nursing units, clinical departments, transport personnel, and hospital operations. The position monitors incoming requests, assigns and prioritizes transportation tasks, tracks transporter availability and assignment status, and communicates delays or operational concerns to the appropriate personnel.

The dispatcher maintains accurate records of transport requests and completed assignments and supports efficient utilization of transportation resources.

and Responsibilities Receive, review, enter, and prioritize inpatient transportation requests through the hospital's designated dispatch system. Dispatch transport personnel based on patient location, destination, priority, transporter availability, and operational requirements. Monitor active assignments and transporter status to ensure requests are addressed and completed in a timely manner.

Coordinate patient transports to and from inpatient units, the Emergency Department, diagnostic imaging, procedural areas, rehabilitation, and other authorized hospital locations. Communicate with nursing units, clinical departments, and transport personnel regarding pickup locations, destinations, delays, cancellations, and changes in patient readiness. Escalate urgent, delayed, or unresolved transport requests to the appropriate supervisor or clinical department.

Reassign transportation tasks as needed to respond to changing workloads, staffing levels, and patient care priorities. Maintain accurate dispatch records, including request times, assignment details, status updates, delays, cancellations, and completion times. Monitor pending and outstanding requests to prevent missed assignments and unnecessary delays.

Coordinate shift handoffs by communicating pending transports, unresolved issues, staffing concerns, and other operational information. Report equipment issues, staffing shortages, service interruptions, and other barriers affecting transportation operations. Follow hospital policies regarding patient identification, confidentiality, infection prevention, safety, and escalation of patient-related concerns.

Maintain professional and courteous communication with patients, team members, visitors, and clinical staff. Assist with monitoring department performance indicators, including response times, turnaround times, assignment volume, and transporter productivity. Perform other duties as assigned by the department supervisor or manager.

Qualifications Education High school diploma or equivalent required. Additional coursework or training in healthcare operations, logistics, dispatching, or customer service preferred. Experience Prior dispatching, hospital operations, patient transportation, call center, or related coordination experience preferred.

Experience working in a hospital or other healthcare environment preferred. Familiarity with electronic dispatch systems and computerized tracking tools preferred. Part-time, Saturday and Sunday from 6:30 am - 3pm.