Integrated Case Management Specialist

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members.

Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Integrated Case Management Specialist performs selected services and functions related to insurance management with various payors, ortho calls, payer communications and support of the Care Coordinators. Prepares required Appeals and Denial information for processing and follows up on receipt of communication including Livanta appeal management process. Oversees the sorting and distribution of mail in the department.

Answers case management and social work phones. Medicaid appointment, all discharge functions for the Care Coordinators, including seventy hour discharge report and providing patients with the IM Letter from Medicare prior to discharge. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.

Experience in the healthcare industry. Effective written, oral, and interpersonal communications skills. Proficient computer, word-processing and Excel spreadsheet skills.

Ability to learn new computer systems, i.e.: EPIC, INDICIA. Educated in the unique clinical and discharge needs of the patients. Strong time management and priority-setting skills.

Ability to work independently and as a team member. Self-directed with the ability to take the initiative to solve problems. Education, Knowledge, Skills and Abilities Preferred: 1 year recent experience in a hospital or medical setting preferred.

BSW/CSW preferred. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!