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Advocate Health·Charlotte, NC

IT Business Operations Analyst

Healthcare AdministrationFull timeMon–Fri · Days
iPosting details
ScheduleDays · 40 h/wk · Full time
EducationBachelor's degree
Experience2-4 years
SourceAdvocate Health · posted Oct 7, 2026
✓Requirements
Education
✓Bachelor's Degree (or equivalent knowledge) in Computer Science, or Information Technology or Business or related.
Qualifications
✓Typically requires 2 – 4 years of experience in a Computer Science, Information Technology or Business Administration related field.
✓Including computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems, demonstrated sourcing and negotiation experience with major software suppliers, and previous experience supporting IT systems on how they function.
✓Broad understanding of IT software licensing and hardware
✓Working knowledge of software asset management
✓Excellent written and verbal communication skills and the demonstrated ability to communicate well at all levels of the organization
✓Ability to handle sensitive issues, confidential agreements, keen political acumen, and an understanding of the political environment to know when to seek management assistance.
✓Strong attention to detail
✓Procurement and technology business knowledge including robust understanding of contract terms (IT and other commercial terms) and contract execution
✓Demonstrated ability to manage and follow-through on multiple projects/contracts simultaneously through process management skills
✓Ability to work with analysis tools such as Excel and ERP financials to analyze and present data
✓Knowledge of using a ticketing system to manage workload and provide updates to end users
✓Highly self-directed and innovative
✓An intermediate level of understanding of the language and structure of technology contracts to suggest some redlines to an agreement
✓Ability to multitask, work independently and prioritize assignments to complete work in a timely and accurate manner
✓Strong sense of ownership, urgency, intellectual curiosity, willingness to learn and improve
Typically 3 or more years of Telecom experience. preferred
Vendor management, Telecom experience, Finance experience is a plus. preferred
Collaborate with telecom carriers, IT teams, finance and accounts payable. preferred
Experience with analyzing and validating Telecom billing data across services such as DIA, Broadband, MPLS and other data circuits. preferred
+Benefits
✓Medical, dental and vision
✓Paid time off
✓Paid parental leave
✓Retirement plan
✓Life and disability insurance
✓Wellness and mental health resources
+Advocate Health
134administration roles open
CharlotteNC
Pay for this position
Employer-posted
$35.50 – $53.25/hr
vs. North Carolina administration roles that post payvs. NC administration rolesmedian $38.38
$15/hrTop of this range is 39% above the state median$85/hr
Apply to Advocate HealthContact Recruiter about this role
✓You’ll need
Education
✓Bachelor's Degree (or equivalent knowledge) in Computer Science, or Information Technology or Business or related.
Qualifications
✓Typically requires 2 – 4 years of experience in a Computer Science, Information Technology or Business Administration related field.
✓Including computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems, demonstrated sourcing and negotiation experience with major software suppliers, and previous experience supporting IT systems on how they function.
✓Broad understanding of IT software licensing and hardware
✓Working knowledge of software asset management
✓Excellent written and verbal communication skills and the demonstrated ability to communicate well at all levels of the organization
✓Ability to handle sensitive issues, confidential agreements, keen political acumen, and an understanding of the political environment to know when to seek management assistance.
✓Strong attention to detail
✓Procurement and technology business knowledge including robust understanding of contract terms (IT and other commercial terms) and contract execution
✓Demonstrated ability to manage and follow-through on multiple projects/contracts simultaneously through process management skills
✓Ability to work with analysis tools such as Excel and ERP financials to analyze and present data
✓Knowledge of using a ticketing system to manage workload and provide updates to end users
✓Highly self-directed and innovative
✓An intermediate level of understanding of the language and structure of technology contracts to suggest some redlines to an agreement
✓Ability to multitask, work independently and prioritize assignments to complete work in a timely and accurate manner
✓Strong sense of ownership, urgency, intellectual curiosity, willingness to learn and improve
Typically 3 or more years of Telecom experience. preferred
Vendor management, Telecom experience, Finance experience is a plus. preferred
Collaborate with telecom carriers, IT teams, finance and accounts payable. preferred
Experience with analyzing and validating Telecom billing data across services such as DIA, Broadband, MPLS and other data circuits. preferred
+Benefits
Medical, dental and visionPaid time offPaid parental leaveRetirement plan

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