IT Consultant IV

This individual contributor is primarily responsible for providing expertise and technical advice, assisting with or setting the technical direction for varying technical solutions, and serving as a technical expert for project teams. Essential

Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.

Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.

Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate. Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains.

Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions. Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains. Maps current state against future state processes.

Identifies the impact of requirements on upstream and downstream solution components. Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains. Identifies and validates value gaps and opportunities for process enhancements or efficiencies.

Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions. Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design. Participates in evaluating third-party vendors as directed.

Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains. Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Qualifications Knowledge, Skills and Abilities: (Core) Ambiguity/Uncertainty Management Attention to Detail Business Knowledge Communication Critical Thinking Cross-Group Collaboration Decision Making Dependability Diversity, Equity, and Inclusion Support Drives Results Facilitation Skills Health Care Industry Influencing Others Integrity Learning Agility Organizational Savvy Problem Solving Short- and Long-term Learning & Recall Teamwork Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) Analytical Skills Business Case Development Business Planning Business Process Improvement Client Focus Crisis Incident Management Debugging and Troubleshooting Demonstrating Personal Flexibility Managing Diverse Relationships Model Development Negotiation Organizational Skills Prioritization Process Validation Project Management Relationship Building Requirements Elicitation & Analysis Technical Documentation Vendor Management

Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Three (3) years experience working for a health care organization Three (3) years experience working for an IT organization Scheduled Weekly Hours: 40

Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job

Full-time Job Type: Standard Employee Status: Regular Worker Location: Onsite Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee Job Level: Individual Contributor Department: KPIT ADMIN - SCAL SRV DELIV ADMIN - 9601

$59.32 - $76.73 / hour Travel: Yes, 15 % of the Time