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Pioneers Medical Center · Meeker, CO

IT Helpdesk Technician

TypeFull time
PostedSep 28
✓You’ll need
Certifications
✓Degree, certifications, or equivalent experience in Computer Technology field.
Qualifications
✓Overall knowledge of network protocols such as IPX/SPX and TCP/IP
✓Familiarity with firewalls, switches, routers, and other network hardware.
✓Knowledge of Windows server and other Windows operating systems
✓Kind and professional demeanor.
✓Professional and well-groomed appearance at all times.
✓Communicate positively and effectively, both written and verbally, with patients, family, and staff.
✓Demonstrate effective organizational skills in an evolving environment.
✓Work with honesty, compassion and integrity at all times.
✓Understand and adhere to the scope of service for the department and this position.
✓Understand and adhere to all of PMC’s policies and procedures.
✓Understand and adhere to PMC’s Code of Conduct.
✓Adhere to the strictest confidentiality and HIPAA regulations.
✓Demonstrate a commitment to building and sustaining a diverse, inclusive, and equitable working environment.
✓Ability to remain calm and efficient in emergency situations.
✓Demonstrate strong problem-solving skills.
✓Demonstrate strong emotional intelligence.
Pioneers Medical Center
35open roles
1clerical/office role open in CO
All 35 Pioneers Medical Center jobs
Want the next clerical/office job in Colorado by email?
Weekly, free, unsubscribe with one click.
✓You’ll need
Certifications
✓Degree, certifications, or equivalent experience in Computer Technology field.
Qualifications
✓Overall knowledge of network protocols such as IPX/SPX and TCP/IP
✓Familiarity with firewalls, switches, routers, and other network hardware.
✓Knowledge of Windows server and other Windows operating systems
✓Kind and professional demeanor.
✓Professional and well-groomed appearance at all times.
✓Communicate positively and effectively, both written and verbally, with patients, family, and staff.
✓Demonstrate effective organizational skills in an evolving environment.
✓Work with honesty, compassion and integrity at all times.
✓Understand and adhere to the scope of service for the department and this position.
✓Understand and adhere to all of PMC’s policies and procedures.
✓Understand and adhere to PMC’s Code of Conduct.
✓Adhere to the strictest confidentiality and HIPAA regulations.
✓Demonstrate a commitment to building and sustaining a diverse, inclusive, and equitable working environment.
✓Ability to remain calm and efficient in emergency situations.
✓Demonstrate strong problem-solving skills.
✓Demonstrate strong emotional intelligence.
Pioneers Medical Center
35open roles
1clerical/office role open in CO
All 35 Pioneers Medical Center jobs
Want the next clerical/office job in Colorado by email?
Weekly, free, unsubscribe with one click.

Full employer posting

Report To : IT Director FLSA Classification: Full-Time, Non-exempt, Hourly $24.00- $35.36

  • Provide first-level technical support to end users via phone, email, or in-person communication.
  • Diagnose and resolve hardware, software, and network-related issues.
  • Install, configure, and update software applications and operating systems.
  • Assist in setting up and maintaining user accounts, permissions, and profiles.
  • Troubleshoot and resolve issues related to printers, scanners, and other peripheral devices.
  • Collaborate with other IT professionals to escalate and resolve complex technical problems.
  • Keep accurate records of all helpdesk tickets, interactions, and resolutions.
  • Communicate technical information in non-technical terms to end users.
  • Provide training and guidance to end users on software and hardware usage.
  • Stay updated on emerging technologies and industry best practices.
  • Communicate clearly and professionally with PMC staff, including physicians, nurses, and other healthcare professionals.
  • Other duties as assigned.

Education and

  • Degree, certifications, or equivalent experience in Computer Technology field.
  • Overall knowledge of network protocols such as IPX/SPX and TCP/IP
  • Familiarity with firewalls, switches, routers, and other network hardware.
  • Knowledge of Windows server and other Windows operating systems

Skills and Expectations:

  • Kind and professional demeanor.
  • Professional and well-groomed appearance at all times.
  • Communicate positively and effectively, both written and verbally, with patients, family, and staff.
  • Demonstrate effective organizational skills in an evolving environment.
  • Work with honesty, compassion and integrity at all times.
  • Understand and adhere to the scope of service for the department and this position.
  • Understand and adhere to all of PMC’s policies and procedures.
  • Understand and adhere to PMC’s Code of Conduct.
  • Adhere to the strictest confidentiality and HIPAA regulations.
  • Demonstrate a commitment to building and sustaining a diverse, inclusive, and equitable working environment.
  • Ability to remain calm and efficient in emergency situations.
  • Demonstrate strong problem-solving skills.
  • Demonstrate strong emotional intelligence.

Physical

  • Must be able to remain in a stationary positon 50% of the time.
  • Must be able to move and traverse about the facility 50% of the time.
  • Frequently transport objects weighing up to 50lbs
  • Occasionally position objects weighing up to 100lbs.
  • Must be able to communicate and exchange information in a way others will understand.
  • Must be able to recognize details such as color and depth within a few feet of the observer.
  • Frequently operates computers, machinery, and other healthcare equipment.
  • Constantly positions self to complete

. - May be required to wear N95s or PAPRs throughout the shift Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.