ITS Engineer Architect / IS Tech Support

Location Detail: 9 Farm Springs Rd Farmington (10566) W ork where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization. With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

This position serves as a Data Governance Engineer, developing and maintaining the technical capabilities that support enterprise data governance. This role translates governance requirements into platform configurations, integrations, and automated processes that help teams understand, manage, and trust their data.

• Key Areas of Responsibility 1. Configure governance platforms: Configure and maintain capabilities within tools such as Informatica Cloud Data Governance & Catalog (CDGC). 2. Integrate data sources: Set up metadata connections and scans across databases, cloud platforms, and analytics tools. 3. Develop data lineage: Capture and validate how data moves and changes across systems, and address gaps in visibility. 4. Enable classification and quality monitoring: Implement classification rules and data quality checks in partnership with governance, security, and data teams. 5. Automate governance processes: Build workflows, APIs, and integrations to reduce manual work and embed governance into data delivery. 6. Maintain technical reliability: Troubleshoot scans and integrations, test platform changes, and document configurations and procedures. Expected outcome: Reliable, connected governance capabilities that make data discoverable, understandable, traceable, and easier to manage. Qualifications Requirements and Specifications:
• Bachelor's degree in Computer Science preferred or five (5) years of work-related experience may substitute for minimum education requirement
• At least 5 years’ experience administering Microsoft SQL Server databases
• Current, professional-level certification in database administration is highly desirable
• Experience writing SQL queries, generating reports and writing scripts to automate processes
• Knowledge of, and experience supporting Oracle Database, 19c and later is a plus
• Knowledge of, and experience with Cloud computing platforms is a plus
• Experience implementing and configuring Linux server, especially Red Hat Enterprise is a plus
• Design new client environments before the environment build process is started
• Monitoring current server capacities and recommending the timing for new server purchases
• Proactively investigate and suggest better uses of current technologies that help with gaining efficiencies or saving money
• Understanding of and adherence to Microsoft’s Best-Practices for database administration and security
• Conceptual understanding of highly availability database architectures
• The knowledge and ability to perform in all of the basic database management skills of database administration o Develop, implement, and maintain processes and procedures for database administration on production and non-production servers o Develop scripts and/or jobs to perform routine database administration tasks o Development and maintain support key performance metrics, reports, and operational alerts o Manage database backup and recovery o Management of database patching implementation requirements for the enterprise o Assist System Administrators with system Patch/Fix and other teams in planning, tuning, upgrade, and build efforts o In depth experience performing database tuning and performance analysis o Assist in the development of policies for data management pertaining to security, auditability, and privacy, and ensure these policies are complied with
• Provide on-call DBA support as part of a team rotational schedule
• Due to sensitive security and financial responsibilities, must successfully pass Credit/Financial screenings
• Strong troubleshooting skills required
• Analytical and problem-solving capabilities.
• Ownership of problem resolution
• Ability to prioritize and execute tasks in a high-pressure environment.
• Strong customer-service orientation.
• Good judgment, integrity and confidentiality.
• Strong written and oral communication skills.
• Ability to appropriately handle stressful situations, critical deadlines, and a customer base with both high service level expectations and technical sophistication.
• Availability to work nights and weekends during (un)planned outages and other special circumstances, with 24/7 accountability.
• Healthcare experience desirable
• Ability to maintain records and filing systems
• Ability to multi-task
• Ability to work independently
• Process improvement and quality skills
• Project management skills We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.