Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend
As Needed On-Call Required: No Hourly
(Minimum - Midpoint - Maximum): $32.730 - $40.910 - $45.810 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
Performs individualized nursing care for patients/families. Uses and practices basic assessment data collection, participates in planning, executes interventions in accordance with the Plan of Care and contributes to evaluation of outcomes. Assists management with Clinic Staff including Staffing and Scheduling.
Required Qualifications 2 Years LVN experience in related clinical area. California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians -REQUIRED AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
Leadership experience.
Customer Service Demonstrates courteous, professional and cooperative behavior towards patients, guests, and physicians. Practices effective customer service in a manner that is perceived as pleasant, caring and responsive. Assists in problem solving and meeting customer needs.
Collaborates and communicates effectively with department physicians to resolve department-related issues. Shares pertinent information to increase department efficiency. Fosters teamwork to accomplish work goals in assigned departments.
Anticipates and problem-solves issues within the departments. Networks with other departments to solve goals of assigned departments. Assists with assigned departments' needs as necessary (performing various roles, duties and functions) to maintain high level of quality service.
Listens to patients, collects pertinent information and assesses patient's needs, recognizes the urgency of the patient's problem, offers advice and recommendations as approved by physicians, schedules appointments. Assists in ensuring telephone messages are returned. Policy and Procedure Monitors policy and procedure compliance within the department.
Implements procedural changes, such as new protocols, and educates staff to changes. May maintain policy and procedure manuals relevant to department function and front desk operations. Assures compliance with local and regulatory agencies.
Organizes and maintains staff requirements and certifications to ensure current validity. Leadership Participates in or completes initial screening interview and schedules final candidate with management and physician for final hiring decision. Oversees orientation of new employees to assure appropriate clinical performance and service delivery.
Ensures appropriate level of staffing (flex up and down) and assesses requests for time off (including breaks, late/early arrivals/departures and vacations). Maintains attendance records on staff and notifies management of attendance and overtime compliance. Monitors level of staffing to ensure appropriate service delivery.
Reviews time cards and checks for accuracy, approves and submits by deadline. Assists in scheduling and organizing clinical and technical in-services. Provides ongoing clinical and service support and supervision.
Consistently pro-active in team development and in problem-solving to meet department goals. Actively and positively strives to implement departmental goals and support changes. Acts as a resource and role model for staff.
Quality Assurance Educates staff about quality clinical and service standards. Tracks and trends compliance. Maintains continuous compliance of Quality Standards.
Brings any quality issues to the attention of management. Reviews reports and implements action plans to improve service standards. Monitors the department regularly to assure compliance with quality standards as measured.
Ensures compliance with established policies, procedures and guidelines. Clinical Skills Demonstrates advanced clinical nursing skills in designated area as measured by: providing direct patient care and successfully performing duties of the nursing staff in all areas of responsibility and demonstrating technical expertise and competence, within the established scope of practice. Partners with physicians to continuously learn and expand clinical knowledge base.
Monitors patient flow, physician schedules and completion of daily tasks in the department to ensure quality and service standards. Documents and collects assessment data per department guidelines. Coordinates schedules and patient care needs with provider and other staff to ensure continuity and frequency of visits.
Follows through with identified actions/referrals. Implements plan of care per department guidelines. Refers practices outside of scope to provider or supervisor.
Collaborates with provider or RNs when nursing decisions required in implementation of the plan of care in accordance with compliance and scope of practice. Encourage patient and family participation in decision making. In partnership with leadership and staff, assists with developing patient education material or provides individual teaching (explanation) in regards to common problems within the designated area of responsibility.
Other Performs other duties as required by management. Participates in clinical projects as directed by the physician or management. Maintains a safe work environment.
Provides assistance to staff in resolving issues related to front desk responsibilities including scheduling and telephone management. Knowledge, Skills, and Abilities Proficient clinical skills and nursing judgement. Effective interpersonal and communication skills.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class