The Lead Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Lead, Executive Health Clinician provides support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions.
This role leads the work of Medical Assistants ensures efficient patient flow through the clinic, maintains neat, clean and safe patient care areas, promotes patient satisfaction by interacting with patients in a professional, friendly manner, and safeguarding patient confidentiality. Under the direction of the Practice Manager, this position regularly assigns, instructs and checks the work of other medical assistants, provides training and orientation of new employees, and identifies and helps resolve staff and operational issues.
Leads the work of Executive Health Clinicians within the practice. Serves as a role model and resource to clinical staff. Provides training and orienting to all medical assistants, and maintains training and orientation materials and records.
Monitors and evaluates policies and procedures to suggest operational changes. Participates in conferences and meetings, and represents the work unit on organizational initiatives Ensures efficient patient flow through the site: Escorts patient to exam room, identifies patient, prepares patient for examination. Obtains vital signs.
Documents reason for visit, updates/confirms various relevant patient information (allergies, smoking history, pharmacy information). Informs provider and registered nurse of any significant change in vital signs or acute symptoms. Anticipates/sets up equipment or supplies needed for visit.
Cleans and prepares exam room for next patient. Responds to needs, expedites visits, maintains flow of patients and prioritize tasks accordingly. Assists practitioner with medical and surgical procedures: Electrocardiogram, venipuncture, immunizations, sets up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments waived testing as directed by provider.
Provides high quality care: Prepares and stocks exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds. Maintains vaccine/medication inventory.
Monitors and maintains equipment and instruments. Assists in ordering supplies and disposes expired items. Adheres to office opening and closing procedures.
May perform other duties as assigned. Qualifications Required : High school diploma or GED equivalent. Must meet one of the following
Licensed Practical Nurse (LPN) for State of employment Emergency Medical Technician (EMT) licensure in Illinois, or A Medical Assistant (MA) with current certification in one of the 5 eligible certification bodies: Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) Registered Medical Assistant (RMA) through American Medical Technologists (AMT), National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) or National Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP) Basic Life Support (American Heart Association) certification.
Strong computer skills. Two (2) years relevant clinical experience. Preferred : Bachelor’s degree.
Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers.
If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.
If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible. Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive
from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?