Our promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.
Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability InsurancePaid Time Off from Day One403-B Retirement Plan4 Weeks 100% Paid Parental LeaveCareer DevelopmentWhole Person Well-being ResourcesMental Health Resources and SupportPet BenefitsSchedule: Full timeShift:DayAddress:401 PALMETTO STCity:NEW SMYRNA BEACHState:FloridaPostal Code:32168Job Description:Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services.
Assesses readmitted patients for the patient’s and family’s perceived reasons for the readmission. Organizes and facilitates patient and family care conferences with the multidisciplinary team. Documents discharge planning evaluation, ongoing assessment, discharge plans, MDRs, barriers to progression of care, avoidable days, and patient and family needs according to standard work.
Provides patient and family advocacy, and support patient’s choice and patient rights during hospitalization. Communicates with Payors patient’s needs for authorization for post-acute care as needed. Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning support, and de-escalation services for patients as appropriate.
Assesses patients’ and families’ wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning. Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan.
Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs. Leverages technology and follows standard work and best practices to communicate with post-acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate.
Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate. Other duties as assigned. Knowledge, Skills, and Abilities: Excellent interpersonal communication and negotiation skillsCritical thinking and problem-solving skillsPsychosocial assessment skillsCustomer service skillsAbility to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to changeEffective organizational skillsComputer proficiency with Outlook e-mail and electronic medical recordsFlexible in a complex and changing healthcare environmentUnderstanding of pre-acute and post-acute venues of care and post-acute community resourcesMaintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resourcesStrong interview, assessment, and organizational skillsLeadership skillsData analysis skillsCurrent working knowledge of discharge planning, utilization management, care management, performance improvement and managed care reimbursementKnowledge of state and federal guidelines pertinent to Care ManagementAbility to identify appropriate community resources and to work collaboratively with patients, families, multidisciplinary team and community agencies to achieve desired patient outcomesAbility to act in an autonomous, self-directed manner while maintaining the ability to collaborate with other members of the teamAbility to utilize in-house and external resourcesFlexibility in prioritizationAbility to analyze complex technical data and complex interpersonal dynamics in brief timeAbility to utilize stress management techniques effectivelyAbility to adapt to cultural, ethnic and religious diversitySkill in utilizing Microsoft Word and Outlook toolsSkills in advocacyDiagnose and provide psychotherapy to children and adults with behavioral health disordersAbility to gather individual patient assessment data, including individualized treatment plans, and referralsAbility to analyze and assess data, techniques, methodology, equipment operations, and quality control to ensure that information is obtained and presented accuratelyAbility to master educational, counseling, and administrative principles, theories, techniques, and practicesAbility to work collaboratively as a dynamic treatment team memberMust be able to read, write and speak conversational EnglishSuggest and participate in process improvement opportunities in the performance of dutiesPsychosocial assessment skills across the age continuum from newborn to geriatricDemonstrates the ability to connect patients and families with necessary services, both inside and outside the healthcare systemMust demonstrate patience and tact when dealing with patients, families, and other staffDischarge Planning, Utilization Review, and Interdisciplinary Team CoordinationGrief counseling and crisis intervention skillsEducation:Master's in Social Work (MSW) [Required]Work
4+ years experience in social work [Required]Experience in Care Management [Preferred]Additional Information:Additional Licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements. Licenses and
• Accredited Case Manager (ACM) [Preferred]• Certified Case Manager (CCM) [Preferred]Physical
(Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/msy4mja2Pay Range:$26.33 - $48.98Background Screening Requirement (Florida Law)Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:https://info.flclearinghouse.com/This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.