MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS 1. Clinical Operations & Quality
Manages day-to-day operations of Telemetry and Med-Surg Telemetry units.
Ensures delivery of safe, effective, evidence-based nursing care.
Oversees falls, pressure injury, CAUTI, CLABSI, sepsis and stroke measures.
Ensures compliance with Joint Commission, CMS, CDPH standards.
Leads quality improvement initiatives and monitors documentation compliance.
Investigates clinical incidents and patient complaints. 2. Staffing & Workforce Management
Develops staffing plans aligned with census and acuity.
Oversees scheduling, productivity, and labor management.
Manages hiring, onboarding, performance evaluations, and corrective action.
Ensures telemetry competency validation and ACLS proficiency.
Supports shared governance and engagement initiatives. 3. Financial Stewardship
Develops and manages departmental budgets.
Monitors labor productivity, overtime, premium pay, and agency utilization.
Conducts FTE and staffing variance analysis.
Implements cost containment strategies without compromising quality.
Participates in capital planning for telemetry equipment. 4. Patient Throughput & Care Coordination
Collaborates with case management and interdisciplinary teams.
Monitors LOS, GMLOS variance, and discharge efficiency.
Supports patient flow and capacity management initiatives. 5. Strategic Leadership & Culture
Aligns unit goals with hospital strategic priorities.
Fosters a culture of accountability and collaboration.
Represents the unit in interdisciplinary meetings. JOB QUALIFICATIONS Minimum Education (Indicate minimum education or degree required.) Bachelor of Science in Nursing (BSN) required. Preferred Education (Indicate preferred education or degree required.) Master’s degree (MSN, MHA, MBA) preferred Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.) 3–5 years acute care RN experience. 2–3 years progressive nursing leadership experience. Experience in telemetry and/or medical-surgical acute care required. Strong knowledge of hospital KPIs and regulatory standards. Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.) Minimum of three (3) years’ experience in functional area. NE-BC, NEA-BC, CNL, FACHE or equivalent Professional Nursing Leadership Certification from a nationally recognized organization upon hire preferred Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.) Current California RN license. American Heart Association BLS Card American Heart Association ACLS Card EKG Certification Assault Response Competency (ARC) required (within 30 days of hire) NIH Stoke certification required 30 days from date of hire. Current Los Angeles County Fire Card (or must be obtained within 30 days of employment) NE-BC or NEA-BC within 1 year of hire Full-Time Exempt

Manager, Clinical Services - Tele, 4S, 2W, DC Lounge

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