Manager, Health and Wellness Center Site I

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members.

Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Manager, Health and Wellness Center Site I provides administrative and operational leadership for a Health & Wellness Center (HWC), serving as the operational leader responsible for the overall performance of an integrated ambulatory care center. This position is accountable for operational excellence, financial stewardship, workforce leadership, patient experience, physician engagement, regulatory compliance, and the successful execution of organizational and Physician Enterprise strategic initiatives.

The Site Manager I directs the daily operations and operational integration of multiple physician practices and ambulatory support services within the site. The incumbent collaborates with physicians, clinical leaders, hospital leadership, and corporate departments to optimize operational performance, improve patient access, enhance provider productivity, achieve financial goals, and support the continued growth of ambulatory services.

The Site Manager I serves as the primary operational lead for the Health & Wellness Center and is responsible for creating a culture of accountability, collaboration, service excellence, continuous improvement, and employee engagement while ensuring alignment with Hackensack Meridian Health's mission, values, and strategic priorities. Qualifications Education, Knowledge, Skills and Abilities Required: Associate's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or a related field or an equivalent combination of education and progressively responsible healthcare leadership experience.

Minimum of five (5) years of progressively responsible healthcare leadership experience. Minimum of three (3) years of leadership experience in multi-specialty ambulatory operations, physician practice management, integrated outpatient services, or a comparable healthcare environment. Demonstrated experience developing, managing, and monitoring operating budgets and achieving financial performance objectives.

Demonstrated experience leading multidisciplinary teams, workforce planning, performance management, and employee engagement initiatives. Demonstrated experience partnering with physicians and clinical leadership to improve operational performance, patient access, quality, and provider productivity. Experience implementing operational improvement initiatives utilizing performance metrics and data-driven decision-making.

Excellent written and verbal communication skills. Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms. Education, Knowledge, Skills and Abilities Preferred: Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or a related field.

Experience leading operations within an integrated ambulatory care center or multi-service outpatient campus. Experience with annual budget development, financial forecasting, capital planning, productivity management, and operational analytics. Experience leading organizational change, process improvement, and strategic growth initiatives.

Certification such as FACHE, CMPE, PMP, Lean Six Sigma, or equivalent healthcare leadership credential. Experience with Epic electronic health record and healthcare analytics platforms. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!