Manager, Health and Wellness Center Site II

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members.

Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Manager, Health and Wellness Center Site II serves as the senior operational leader for one or more large, complex Health & Wellness Centers or multiple Health & Wellness Center locations and is accountable for the overall operational, financial, and strategic performance of assigned sites. The Manager provides executive operational leadership across multiple specialties, physician practices, ancillary services, and business units to ensure the delivery of exceptional, patient-centered ambulatory care while advancing Hackensack Meridian Health 's strategic objectives.

The Manager is responsible for complex ambulatory operations by providing leadership in operational excellence, financial stewardship, patient access, physician engagement, quality, regulatory compliance, workforce development, and patient experience. This position partners closely with physicians, executive leadership, hospital leadership, and leaders for all support departments to develop and implement operational strategies that improve efficiency, strengthen financial performance, expand market growth, optimize provider productivity, and enhance patient outcomes.

As the senior operational representative for assigned Health & Wellness Centers and is accountable for achieving organizational performance metrics related to financial performance, operational excellence, quality, patient access, patient satisfaction, physician engagement, workforce engagement, and strategic growth. The position fosters a culture of accountability, collaboration, innovation, continuous improvement, and High Reliability Organization principles while supporting the Health & Wellness Centers as the front door to the Hackensack Meridian Health network.

Qualifications Education, Knowledge, Skills and Abilities Required: Bachelor's degree in Business Administration, Healthcare Administration, or similar or equivalent experience. Minimum of seven (7) years of progressively responsible healthcare operations leadership experience, including at least three (3) years managing multi-specialty ambulatory operations, large outpatient facilities, or multiple physician practice locations.

Demonstrated success leading complex ambulatory operations, financial stewardship, patient access, physician engagement, provider productivity, workforce engagement, and operational excellence. Demonstrated experience managing operating budgets, financial performance, labor productivity, operational analytics, and strategic performance improvement initiatives. Proven ability to lead multiple operational teams, influence cross-functional stakeholders, and build collaborative relationships with physicians, executive leadership, and hospital leadership.

Strong executive leadership, organizational, analytical, communication, and relationship management skills with the ability to exercise sound judgment in a complex healthcare environment. Demonstrated experience leading organizational change, implementing strategic initiatives, and achieving measurable operational outcomes. Advanced proficiency with Microsoft Office, Google Workspace, Epic, and healthcare operational reporting systems.

Excellent written and verbal communication skills. Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms. Education, Knowledge, Skills and Abilities Preferred: Bachelor's degree in Healthcare Administration, Business Administration, or a related field.

Professional certification such as FACHE, CMPE, PMP, Lean Six Sigma, or similar healthcare leadership credential. Experience leading regional ambulatory operations, large multi-specialty practices, or integrated outpatient networks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!