Emplify Health is seeking an experienced and strategic Manager of Revenue Integrity to lead the day-to-day operations of our Revenue Integrity department. This leadership role is ideal for a revenue cycle professional who combines strong operational expertise with a passion for team development, compliance, and process improvement. As the Manager of Revenue Integrity, you will serve a team of ~13 and will be responsible for staff performance, daily operations, workflow integrity, and execution of departmental initiatives.
Reporting to the Director of Revenue Integrity, this role translates strategic priorities into operational excellence, directing charge capture processes, chargemaster governance, regulatory compliance, Epic system optimization, and cross-functional issue resolution. The Manager is the primary people leader for the team and is accountable for achieving departmental KPIs, developing staff capability, and ensuring that revenue is captured accurately, compliantly, and efficiently across all clinical service lines.
Job Specifics: Location: 2020 S Webster Ave, Green Bay, WI 54301 | Remote eligibility with occasional travel between the Green Bay and La Crosse, WI regions | Must reside in WI or MI FTE Status: Full-Time 1.0 FTE (40 hours/week) Work
Monday - Friday | Days | Typically 8am - 430pm Want to learn more: Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org
Bachelor's degree in healthcare, Hospital Administration, Business or related field.
5 years of progressive revenue cycle experience and 2 years of demonstrated leadership experience in health care in Revenue Cycle, Required. Certification/ License: Certification from a recognized professional coding or health information organization, such as AAPC or AHIMA, Required. Advanced knowledge of healthcare revenue cycle operations, including charge capture, billing, coding, reimbursement, and denial management.
Experience leading Revenue Integrity functions within a large health system Strong analytical skills with experience using data visualization and reporting tools such as Epic Reporting Workbench, Cogito, Tableau, Power BI, or SQL-based reporting platforms. Advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams. Strong organizational, time management, and multitasking skills with exceptional attention to detail.
Demonstrated ability to handle confidential and sensitive information with professionalism and discretion. Exceptional communication, presentation, change management, and team development skills.
Direct and oversee daily operational workflows, work queues, and departmental processes to ensure timely, accurate, and compliant revenue integrity operations. Establish, monitor, and report on departmental KPIs aligned to revenue goals; develop corrective action plans and performance improvement initiatives in response to variances. Oversee the department's internal audit program, ensuring the team conducts consistent, timely audits in compliance with payer and regulatory billing requirements.
Direct charge capture operations, chargemaster governance, and revenue recovery efforts, including oversight of annual pricing reviews, code set updates, and charge ticket accuracy. Lead the new service line onboarding process, coordinating billing structure design, charge ticket development, payer policy validation, and compliance review prior to clinical go-live. Collaborate with clinical, coding, finance, and operational leaders to identify and resolve revenue cycle issues; serve as the department's primary representative in cross-functional committees and workgroups.
Develop and communicate operational performance reports to the Director and key stakeholders, translating data trends into actionable recommendations for process improvement. Develop and implement revenue integrity strategies across all clinical areas, partnering with the Director to translate organizational priorities into operational improvements that reduce revenue leakage. Manage departmental budgets and resources, monitoring expenditures against plan and recommending adjustments to the Director regarding staffing, technology, and resource allocation.
Why Emplify Health by Bellin? With so many amazing healthcare organizations in this area, why Emplify? Emplify Health offers a proud, local history spanning more than 100 years.
Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!
Additional perks include: Top-notch
401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits Professional Development: Access to online continuing education for career growth Empowerment: Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
Self-Care Culture: Encourages self-care and provides you with opportunities to be your best self at work and at home Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose.
Together with our values – belonging , respect , excellence , accountability , teamwork , and humility – our pillars set our foundation and our future. Emplify Health is an Equal Opportunity Employer.