Market Director Care Management

Our promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.

Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability InsurancePaid Time Off from Day One403-B Retirement Plan4 Weeks 100% Paid Parental LeaveCareer DevelopmentWhole Person Well-being ResourcesMental Health Resources and SupportPet BenefitsSchedule: Full timeShift:DayAddress:40100 HWY 27City:DAVENPORTState:FloridaPostal Code:33837Job Description:Oversees the departments recruitment and retention activities, taking action to ensure adequate staff and leadership in care management.

Actively engages with post-acute care entities to improve patient care transitions and decrease readmissions. Leverages and leads technology change management to improve staff efficiencies, drive positive patient outcomes, and maximize the tools care managers utilize to perform their roles. Directs daily operations of the care management department, including discharge planning, care coordination, progression of care, and social services.

Ensures compliance with CMS CoPs for Discharge Planning as well as related federal and state regulations. Responsible to participate in Corporate Care Management meetings, cascade information, and implement strategies with standard work and processes. Develops and oversees the implementation and compliance with Care Management policies and standard operating procedures.

Collaborates with interdisciplinary hospital leaders and executives to achieve organizational goals. Develops and meets operational budget performance with oversight to assure capital and fiscal accountability. Partners with Utilization Management for the Utilization Review Committee as well as day-to-day operations.

Identifies improvement opportunities and develops, implements, and monitors action plans. Educates and mentors facility Care Management staff and the interdisciplinary teams on data, outcomes, and opportunities. Knowledge, Skills, and Abilities:Understanding of medical necessity for appropriate patient status and level of careUnderstanding of Care Management best practicesAbility to research and reason best practices to support process improvementStrong verbal and electronic communication skillsAbility to analyze, evaluate and monitor data in addition to provide action plansSupports positive employee relations and customer experienceUnderstanding of Microsoft Office Products and other appropriate software platformsUnderstanding of CMS Conditions of Participation for Discharge PlanningUnderstanding of Managed Care and Value Based ProgramsAbility to work autonomously with self-directionAbility to work as a collaborative partner of a diverse leadership teamAbility to lead and sustain changeKnowledge of change management principles, methodologies, and tools [Required]Sustained goals of Care Management metrics, voice of the customer experience, employee engagement, and quality outcome viability of a Care Management program [Preferred]Education:Bachelor's in Nursing [Required]Master's in Nursing [Preferred]Work

5+ direct care management experience [Required]3+ care management leadership experience [Required]2+ frontline nursing experience [Required]Licenses and

Registered Nurse (RN) [Required]Accredited Case Manager (ACM) [Preferred]Certified Case Manager (CCM) [Preferred]Physical

(Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/msy4mja2Pay Range:$91,686.40 - $170,539.20Background Screening Requirement (Florida Law)Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:https://info.flclearinghouse.com/This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.