QUALIFICATIONS Required : Receive Medical Assistant certification within 15 months of hire, (1 year experience + 3 months certification window) AHA CPR certification required by end of month from 60 days of hire and maintained; 1 year previous medical office experience; 1 year patient care experience; positive, cheerful attitude; Team player; one who works well with others and who is a self-starter and flexible; compassionate; caring individual; Knowledge of proper telephone techniques; pleasant telephone voice and correct grammar usage; Ability to communicate effectively orally and in writing; Knowledge of Medical Terminology; must have a working knowledge of numbers, measurements and medication calculation; Accuracy in documentation; able to maintain strict confidentiality of patient information; Professional appearance; participate and promote teamwork, be courteous to co-workers, patient/family members, clinicians and residents.
Preferred : Medical Assistant Certification TYPICAL PHYSICAL/MENTAL DEMANDS Medium physical/mental demand capabilities. Must be able to work independently as well as with physicians, healthcare providers, patients/families and other co-workers courteously. Must be able to prioritize work demands and organize time efficiently.
Must be clear thinking. Able to work with time constraints under stressful situations and while performing multiple tasks. Must be able to handle many telephone lines, walk/maneuver frequently in and around the clinic building and stand for long periods of time.
Must possess excellent problem-solving skills. ESSENTIAL JOB FUNCTIONS Processes patients in a timely manner to examination rooms/procedure rooms for clinician clinic visit and/or procedure, demonstrates awareness of clinic flow, and takes appropriate measures to ensure that clinic is running smoothly. Provides appropriate patient intake information upon arrival in clinic and prioritize interventions as necessary with the collaboration with Clinic RN and/or Clinician.
Completely and accurately documents all patient care and education. Reports abnormalities to RN and/or Clinician. Assists in patient admission to hospital and/or nursing home.
Schedule patient appointments, as needed. Assists clinicians or co-workers with office procedures. Cleans, maintains and cares for various office equipment.
Performs all necessary quality controls. Calls or faxes approved orders to pharmacies, care homes, nursing homes or hospitals. Administers injections/immunizations and/or other medications per orders and complete appropriate documentation.
Demonstrates an awareness of cost containment and economical use of supplies and equipment. Restocks medical supplies in all examination rooms; order and maintain supplies as necessary. Maintain all medicine samples/regular cabinets in an orderly arrangement.
Attends Family Practice clinic staff meetings/nursing staff meetings 1-2 times per month. Maintains competency in all position requirements. MARGINAL JOB FUNCTIONS Performs other duties as assigned.
Licenses and Certifications BLS Basic Life Support (required) AAMA Cert Med Assistant (required)