Full employer posting
Provides comprehensive medical assistant support and performs FibroScan transient elastography examinations in the Gastroenterology Clinic after documented equipment-specific training and competency validation. Works under clinic nursing leadership and provider orders; interpretation remains with authorized providers. Demonstrates compassion, accountability, effective teamwork, and commitment to Forrest Health’s mission and promise.
Performance Expectations Provide age-appropriate patient care support under the direction of the Gastroenterologist, Nurse Practitioner, and Clinic Manager (RN), within assigned competencies and organizational policies. Identify patients using approved identifiers; escort and room patients, obtain and document vital signs, height, weight, and other assigned measurements. Review and update medications, allergies, histories, and screening information in Epic; identify discrepancies and refer them to the licensed provider.
Prepare examination rooms, supplies, and patients for gastrointestinal consultations and authorized office-based examinations. Assist with provider examinations and permitted office procedures; follow hand hygiene, aseptic technique, infection prevention, and specimen-handling policies. Collect, label, and transport specimens and perform authorized point-of-care testing only after documented training and competency validation.
Accurately document assigned activities in Epic; route patient messages, refill requests, test results, and clinical concerns to appropriate licensed personnel. Provide approved patient education materials and reinforce provider-directed instructions, including preparation for GI diagnostic studies and endoscopy. Coordinate clinic follow-up, referrals, diagnostic testing, and communication with the GI Clinic scheduling team as assigned; the clinic sends completed procedure schedules to the ASC.
Maintain examination rooms, equipment, supplies, and a safe environment; report abnormal observations, equipment issues, and patient safety concerns promptly. Protect patient confidentiality, demonstrate respectful communication, and uphold Forrest Health standards of professionalism and service. FibroScan-Specific Responsibilities Perform FibroScan (transient elastography) examinations on patients with valid provider orders, following manufacturer instructions, facility protocols, and documented competency validation.
Confirm required preparation and screening information using the approved checklist; refer contraindications, limitations, or uncertain suitability to the ordering provider before proceeding. Select approved probe and acquisition settings per validated protocol; position patients, obtain technically acceptable measurements, and document examination quality indicators. Upload or enter examination data into the designated system, verify correct patient linkage, and communicate technical limitations or incomplete studies to the provider.
Clean and maintain the FibroScan device, probes, and related equipment according to manufacturer instructions and infection prevention requirements. Do not independently interpret liver stiffness or steatosis measurements, diagnose disease, or provide clinical treatment recommendations. Qualifications Education /
High school diploma or equivalent required; graduation from a recognized Medical Assistant program preferred. Work
At least one year of medical assistant or comparable clinical experience preferred; GI or hepatology experience preferred. Certification /
Medical Assistant certification required upon hire, consistent with source template. Basic Life Support (BLS) required within 30 days of employment. Additional Competency: FibroScan operator training and demonstrated competency required before independently performing examinations.
Technical
Computer literacy, Epic documentation, medical terminology, infection prevention, patient communication, and ability to operate assigned clinical equipment.
Days shift
About the role
Provide age-appropriate patient care support under the direction of the Gastroenterologist, Nurse Practitioner, and Clinic Manager (RN), within assigned competencies and organizational policies.